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About the role:
- Deliver fast, accurate assistance to brands onboarding onto the LTK Brand Platform.
- Troubleshoot brand issues, answer operational questions, and support semi-technical issues.
- Collaborate cross-functionally to resolve complex onboarding and migration challenges.
How you will make an impact:
- Manage integrations for new brand partners, validating complete onboarding.
- Ensure accuracy of technical integration and migration processes.
- Educate brands and internal teams on workflows, and verify financial alignment across systems.
What you will bring to LTK:
- 1-2 years experience in client management, SaaS customer support, or digital/affiliate marketing.
- Exceptional attention to detail and strong communication and analytical skills.
- Proficiency with spreadsheets, reporting tools, Zendesk, and Hubspot.
What we offer:
- Remote-first, productivity-first environment with competitive compensation.
- 401(k) matching, medical, vision, dental insurance, and paid parental leave.
- Summer Fridays and flexible PTO to support work-life balance.
LTK
LTK empowers the world’s premium lifestyle Creators to achieve maximum economic success by providing a full-service platform for monetizing content. The global technology platform connects brands, creators, and shoppers, driving over $5 billion in annual retail sales with a remote-first, productivity-first culture.