Senior ServiceNow Business Process Consultant

Job Responsibilities:

• Be a lead member of the overall implementation project team, collaborating with Engagement Manager and Technical Lead to ensure engagement success.
• Drive the continuous improvements of our implementation methodology and service offerings based on client experiences.
• Serve as a liaison between client and technical implementation team.

Required Qualifications:

• Proven consulting experience leading the analysis and documentation of as-is processes and definition and deployment of to-be processes and solutions in client environments.
• Must be able to serve multiple clients at the same time.
• Consultative skills for software service delivery to lead clients to improve their processes and organizational models.