Serve as the primary point of contact for our distribution center (DC) partners, with a focus on outbound logistics for retailers.
Ensure on-time order fulfillment across assigned retail partners and sales channels.
Partner with Finance to ensure procedural compliance for inventory, warehouse operations, and fulfillment costs.

Operations & Process Execution:

Help maintain and further SOPs, vendor guidelines, routing guides, and other operational documentation.
Support the development of operational best practices and analyze data to identify trends and improve KPIs.
Manage retailer chargebacks by reviewing dispute claims and coordinating with internal teams to resolve discrepancies.

This role is for you if:

You have 4+ years of experience in supply chain, logistics, operations, or fulfillment within the CPG industry.
You have hands-on experience with 3PL warehouses, distribution centers, and B2B order management.
You're data-driven and comfortable analyzing operational metrics to solve problems and improve processes.

Starface

Since launching in 2019, Starface has turned the historically negative experience of having acne into a more joyful, relatable one with expressive and effective products that make people feel good. The company offers a full suite of hydrocolloid pimple patches and limited-edition collaborations, and seeks team members who are hands-on, proactive, and comfortable taking ownership in a fully remote environment.

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