Job Description
- Troubleshooting and Support: Provide moderately complex technical support for desktop and laptop systems, software, and peripherals, perform remote support, including diagnostics and issue resolution on end-user devices, and research and recommend improvements to end-user devices, software, and IT processes.
- Deployment and Maintenance: Deploy, upgrade, and configure computer hardware and operating systems, ensuring proper installation and functionality, maintain and update technical and user documentation, supporting knowledge management and training initiatives, and familiarity with printer support, peripheral maintenance, and standard IT equipment.
- Project Involvement: Assist with short-term projects such as equipment moves, server deployments, and office hardware installations, communicate status updates to customers and coordinate with project management resources, and manage multiple priorities with minimal supervision.
About Jobgether
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.