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Key Responsibilities:
- Own the creation and deployment of Braze segments and campaigns, ensuring error-free execution and KPI reporting.
- Support data functionality in Braze, requesting attributes and events, maintaining segments, and ensuring data is clean and accurate.
- Monitor campaign performance, tracking metrics like click-through rates and conversion rates.
Collaboration and Compliance:
- Collaborate with Content Marketing, Product, Engineering, and Data teams to align campaigns with business goals.
- Interact with Braze reps to implement new features and improve performance.
- Ensure Braze campaigns comply with data privacy and security regulations.
Documentation and Ad-Hoc Support:
- Provide end-to-end support for ad-hoc and evergreen campaigns, including ideation, execution, and reporting.
- Create and maintain documentation of marketing operations processes.
- Flex to support campaign builds and reporting requests across the broader team.
Headspace
Headspace provides lifelong mental health support through evidence-based content, clinical care, and innovative technology, helping millions of members globally. They emphasize a collaborative, inclusive culture with values like Make the Mission Matter and Own the Outcome, focusing on team-driven impact.