Sales Operations Manager

Sales Process Optimization:

• Evaluate, refine, and document sales workflows to ensure efficiency and consistency.
• Identify bottlenecks and implement solutions to shorten the sales cycle.
• Partner with leadership to design and roll out scalable processes as the organization grows.

CRM Administration & Data Quality:

• Own day-to-day management and optimization of the CRM system (Salesforce).
• Ensure pipeline accuracy, data integrity, and adoption across all sales teams.

Reporting, Forecasting & Analytics:

• Build and maintain dashboards for leadership to track KPIs, pipeline health, and performance.
• Support quarterly and annual forecasting processes with data-driven insights.