Job Description
SAS Infrastructure as a Service (IaaS) Team is responsible for providing IT support for our full spectrum of SAS Solutions to Infrastructure & Platform Services. Additionally, the Infrastructure as a Service (IaaS) team works with other SAS IT teams to improve our service catalog offerings to our customers including helping to implement next generation technologies. As a Sr Information Systems Engineer-Linux in the SAS Infrastructure as a Service (IaaS) team, use your communication and technical skills to support internal and external customers in our hosted & internal environment. Help design, implement, and support a large heterogeneous computing environment. Responsible for helping to maintain Service Level Agreements and Operational Level Agreements, and improve the performance, reliability, and standardization of our hosted & internal solutions. Primary responsibilities include daily server administration, planning, designing, troubleshooting Operating Systems, systems management software, security software, backup software, productivity applications. Utilize ServiceNow to address customer concerns, interface with other SAS groups, maintain knowledge of infrastructure architecture and security policies, troubleshoot hardware, software, and performance problems, and develop documentation for system support tasks. Work with the Compliance team and Azure APIs for automation/integration and configure Red Hat Satellite for deployments and management.
About SAS
SAS is the leader in analytics, inspiring customers around the world to transform data into intelligence and questions into answers through their software and services.