Source Job

• Maintain and manage loans in loss mitigation as part of the SPOC team.
• Answer inbound calls and return voicemail and handle escalations.
• Negotiate payment arrangements and explain Loss Mitigation options.

LoanCare is a leading full-service mortgage loan subservicer, delivering excellence to banks, credit unions, independent mortgage companies, investors, and homeowners. Backed by Fidelity National Financial (NYSE: FNF), they offer a career foundation built on integrity, innovation, and collaboration.

• Work with governmental agencies to resolve foreclosure issues.
• Provide status updates and ensure compliance with guidelines.
• Maintain knowledge in state/federal regulations for foreclosures.

LoanCare is a leading national provider of full-service subservicing and interim subservicing to the mortgage industry, offering expertise and best practices in servicing solutions since 1991. They subservice over 1.8 million loans and have a seasoned loan servicing team with senior managers averaging nearly 30 years of experience.

• Manages the performance & efficiency of individual contributors, providing immediate support.
• Executes operational improvements quickly and efficiently based on performance metrics.
• Fosters a team experience that manifests the company's cultural values.

Doma Technology LLC offers solutions for lenders, real estate professionals, title agents, and homeowners that make closings vastly simpler and more efficient, reducing cost and increasing customer satisfaction. They value diversity, equity and inclusion and believe it creates value through the differences in our backgrounds, experiences, and perspectives.

• Contact borrowers via phone and email to facilitate the loan application process.
• Collect required documents from your customers during the application, move the transaction through the underwriting process, and quickly arrange a closing with the customer.
• Utilize strong communication and critical thinking skills to quickly engage borrowers, sell them on the benefits of our loan, and drive the transaction to close in 1 to 2 calls.

Achieve is a digital personal finance company helping people move from struggling to thriving. They have over 2,500 employees and a culture that focuses on putting people first and treating them like humans.