Supervise daily operation of the SPOC unit, ensuring compliance with policies/procedures.
Supervise, coach, counsel and develop assigned staff.
Handle escalated borrower calls, which may include conflict resolution.
LoanCare simplifies the complex with empathy and insight, innovating as a top provider in the mortgage services industry. It is backed by the strength and stability of Fidelity National Financial (NYSE: FNF), a Fortune 500 company.
Work with governmental agencies to resolve foreclosure issues.
Provide status updates and ensure compliance with guidelines.
Maintain knowledge in state/federal regulations for foreclosures.
LoanCare is a leading national provider of full-service subservicing and interim subservicing to the mortgage industry, offering expertise and best practices in servicing solutions since 1991. They subservice over 1.8 million loans and have a seasoned loan servicing team with senior managers averaging nearly 30 years of experience.
Review TRID pre-closing disclosures and validate loan data and calculations.
Examine file documentation for completeness and follow up with borrowers.
Serve as a liaison to resolve issues and ensure smooth assumptions process.
LoanCare is a full-service mortgage loan subservicer that delivers excellence to various financial institutions and homeowners. They are backed by Fidelity National Financial (NYSE: FNF), a Fortune 500 company, emphasizing integrity, innovation, and collaboration.
Order and manage property preservation as needed on properties serviced by LoanCare clients.
Monitor vacant, damaged and lot only properties to ensure vendors are taking actions for cure in accordance with agency or investor guidelines.
Coordinate the Eviction process on select properties with FC attorney vendors and clients to ensure timely vacancies
LoanCare is a top national provider in mortgage loan subservicing. For 40 years, LoanCare has been servicing loans for banks, credit unions, independent mortgage companies, and portfolio investors. They are part of Fidelity National Financial (NYSE: FNF), a Fortune 500 company and leading provider of title insurance and transaction services to the real estate and mortgage industries.
Review loan documents to determine if loan is assumable.
Prepare and distribute approval and denial letters.
Prepare and distribute assumption packages.
LoanCare is a full-service mortgage loan subservicer, delivering excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of Fidelity National Financial (NYSE: FNF), a Fortune 500 company, they offer a career foundation built on integrity, innovation, and collaboration.
Act as a secondary point of contact for borrowers, providing status updates.
Monitor active pipeline daily, maintain task lists and follow-up reminders.
Solvo Global is an organization hiring for a Loan Officer Assistant position. They are open to candidates from Colombia, Mexico, Argentina, Peru, Guatemala, Honduras, Philippines, and Kenya.
Process internal departments’ requests for information and research from clients and customers
Collaborate with internal teams on behalf of the Default Operations team
Research issues and questions by contacting law firms, county offices, and supporting vendors to obtain information for resolution
LoanCare is a leading full-service mortgage loan subservicer, delivering excellence to banks, credit unions, independent mortgage companies, investors, and homeowners. They subservice over 1.8 million loans and have a seasoned loan servicing team with senior managers averaging nearly 30 years of experience.
Handle inbound and outbound customer calls, secure messages, and/or emails in a fast-paced contact center environment.
Use effective communication and probing questions and critical thinking skills to identify customer needs and provide relevant solutions which may include offering banking products.
Advise and educate customers on available Forbright's digital tools and resources to improve the user experience.
Forbright is a full-service bank and commercial lender focused on helping to build a brighter future for our clients and the communities we serve. We are a dynamic, high energy, fun, and fast-paced organization that has an exciting growth trajectory and a meaningful mission.
Contact borrowers via phone and email to facilitate the loan application process.
Collect required documents from your customers during the application, move the transaction through the underwriting process, and quickly arrange a closing with the customer.
Utilize strong communication and critical thinking skills to quickly engage borrowers, sell them on the benefits of our loan, and drive the transaction to close in 1 to 2 calls.
Achieve is a digital personal finance company helping people move from struggling to thriving. They have over 2,500 employees and a culture that focuses on putting people first and treating them like humans.
Manages a high volume of outbound and incoming member calls regarding delinquent and overdrawn accounts.
Makes payment arrangements within policy and procedure guidelines.
Contacts members with past due accounts, loans, and Visa's via phone, email and mail to discuss outstanding balances and payments.
Peak Credit Union aims to maintain connections with members and local communities to understand their needs. They are an equal opportunity employer who values diversity and does not discriminate based on race, religion, sex, or disability.