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Position Summary:
- Serve as the first point of contact for patients and referring offices.
- Deliver high-quality service and ensure patient needs are met promptly.
Key Responsibilities:
- Answer incoming calls and address patient inquiries with empathy.
- Schedule, reschedule, and confirm appointments across ophthalmology sub-specialties.
- Update electronic health records accurately and handle complaints professionally.
Qualifications:
- Prior medical experience required; COA or CMA preferred.
- Strong communication skills and familiarity with medical terminology.
- Proficiency in call center software and EHR systems.
Benefits:
- Comprehensive medical, dental, and vision insurance.
- 401(k) with match, HSA/FSA, and telemedicine.
- Generous PTO package and free employee assistance program.
EyeSouth Partners
EyeSouth Partners is a leading physician-founded eye care organization building a premier network of clinical excellence across the nation. With 70+ affiliated practices and 400+ doctors, they focus on physician partnership and patient-first care.