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Role Overview:
- Own success, retention, and growth for a portfolio of Gaggle's largest district partners.
- Serve as a strategic advisor to district leaders, aligning products and services to customer outcomes.
- Work remotely supporting customers primarily in the Central and Eastern United States.
Key Responsibilities:
- Manage enterprise customer relationships, driving adoption and value across Gaggle's products.
- Lead strategic conversations and use data to provide recommendations that improve student safety and well-being.
- Own end-to-end renewals with accountability for retention and growth.
Qualifications:
- 7+ years in Customer Success or Account Management with enterprise accounts.
- Experience with K-12 education, district structures, and decision-making processes.
- Strong analytical, consultative, and cross-functional collaboration skills.
Travel & Location:
- Remote, work-from-home with occasional travel throughout the assigned territory.
- Central or Eastern Time Zone preferred.
- Reliable internet and dedicated workspace required.
Gaggle
Gaggle provides student safety, well-being, and educational technology solutions for K-12 school districts. The company works with district partners across the U.S. and emphasizes a cross-functional, team-based culture.