Navigate through a typical Salesforce Marketing Cloud workflow while recording your screen and narrating your step-by-step actions.
Explain the reasoning behind your campaign setup choices and identify any usability challenges or platform workarounds you encounter.
Complete the asynchronous screen recording session remotely from your own desktop.
Terac is building the world's largest pool of vetted human experts for AI. Researchers, AI labs, and product teams use Terac to recruit, screen, and pay study participants across industries, languages, and skill sets.
Participate in a paid research study on everyday Salesforce Sales Cloud workflows.
Record a brief screen capture video walking through a standard sales workflow and narrating your process.
Earn $70 per completed task for sharing your expertise.
Terac builds the world's largest pool of vetted human experts for AI. Researchers, AI labs, and product teams use Terac to recruit, screen, and pay study participants across industries, languages, and skill sets.
Participate in a 30-minute remote video call to discuss your ticket management workflows.
Walk through your daily routine for prioritizing, selecting, and resolving support cases.
Provide feedback on hypothetical queue scenarios and share operational challenges.
Terac is building a pool of vetted human experts for AI research and development. It recruits and pays participants for studies across various industries, languages, and skill sets.
Walk us through your daily customer support workflow and ticket management routine.
Describe the technology stack and software tools you use to resolve customer issues.
Detail specific bottlenecks or friction points in your current support process.
Terac is building the world's largest pool of vetted human experts for AI. Researchers, AI labs, and product teams use Terac to recruit, screen, and pay study participants across industries, languages, and skill sets.
Provide technical troubleshooting and support during live legal sessions.
Monitor, manage, and record video proceedings with attention to detail.
Communicate professionally with participants to ensure smooth experiences.
Prevail Legal provides a platform for remote, in-person, and hybrid legal proceedings with secure video conferencing and intuitive tools. The diverse, well-funded startup is headquartered in San Francisco and aims to transform court reporting and testimony management.
Set up a quiet, well-lit space and record short videos using your own device.
Read provided scripts and answer prompts on camera, then review for clear audio and video.
Upload the completed files to our secure platform for evaluation.
Terac is building the world's largest pool of vetted human experts for AI. They recruit, screen, and pay study participants across industries, languages, and skill sets.
Coordinate and manage tickets in ServiceNow, ensuring proper prioritization, assignment, and flow.
Identify recurring patterns in ticket data and propose improvements to increase queue management efficiency.
Prepare clear process documentation, visualizations, and monthly service reports for clients.
Software Mind develops impactful solutions for global companies. The company fosters a culture of openness, respect, and grit, with a focus on enjoyment and growth.
Provide exceptional customer service as a brand ambassador for a sports streaming platform, helping fans stream games and resolve issues.
Educate fans on products and features while talking sports, using technology tools to deliver superior fan experiences.
Develop knowledge of client products and services, and multitask efficiently in a remote environment.
Sutherland is a digital transformation company that helps clients in industries like banking, insurance, and media achieve greater agility and transform automated customer experiences. With over 35 years of experience and recently recertified as a Great Place to Work, the company has a culture focused on employee advancement and recognition.