Manage end-to-end delivery of projects, ensuring on-time and on-budget results using ServiceNow's NowCreate methodology.
Lead the delivery team, collaborate with partners, and handle governance, risk, and financials.
Serve as the single point of contact for customer collaboration and mentor team members to achieve engagement goals.
ServiceNow is an AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. With a focus on AI-native culture, the company fosters an environment where technology and talent are unstoppable together.
Design and develop custom ServiceNow applications using App Engine Studio and traditional scoped application development.
Build solutions beyond out-of-the-box functionality, including custom modules, data models, and service portal widgets.
Develop workflows, automation, and integrations with external systems, and write, test, and debug ServiceNow scripts.
Peraton is a next-generation national security company that drives missions of consequence spanning the globe, operating at the nexus between traditional and nontraditional threats. As a leading mission capability integrator and transformative IT provider with over 10,000 employees, they partner with government agencies and support every branch of the U.S. armed forces.
Lead the design, configuration, and deployment of ServiceNow applications, ensuring alignment with business requirements and best practices.
Develop and customize ServiceNow modules including ITSM, ITOM, HRSD, App Engine, and Service Portal.
Integrate ServiceNow with external systems using REST, SOAP, and third-party APIs, and mentor development teams in an Agile environment.
LightFeather delivers innovative, mission-critical solutions for federal government projects. They are an Equal Opportunity Employer with a purpose-driven team focused on making a real difference.
Administer and maintain the ServiceNow platform, configure components, and develop workflows to support IT service management.
Monitor system performance, manage MID Servers, and troubleshoot incidents across global environments.
Collaborate with teams to implement solutions across ITSM, ITOM, ITBM, and HR modules while supporting upgrades and documentation.
Jobgether is a platform that uses AI-powered matching to connect candidates with job opportunities. They collaborate with partner companies globally and offer a streamlined application process.
Design and develop custom ServiceNow applications using App Engine Studio and traditional scoped application development.
Build solutions beyond out-of-the-box functionality, including custom modules, data models, and platform extensions.
Develop workflows, automation, and integrations with external systems using REST/SOAP APIs and third-party platforms.
Peraton is a next-generation national security company that drives missions of consequence spanning the globe. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted solutions to protect our nation and allies.
Own operational workflows across service delivery pods, ensuring structured follow-through and surfacing risks.
Drive QBR readiness, monitor client health indicators, and coordinate support projects with clear communication.
Own billing workflows, quote management, and process improvement to build scalable structures.
Atlas Technica manages IT, user support, and cybersecurity for hedge funds and investment firms. Founded in 2016, the company has grown through a focus on service, valuing ownership, execution, growth, intelligence, and camaraderie in a global team.
Lead technical development and configuration of ServiceNow solutions for the VA Electronic Health Record program.
Design and maintain ServiceNow applications including Service Portal, UI actions, business rules, and automated notifications.
Collaborate with cross-functional teams using Agile Scrum and follow VA OIT development standards.
Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies and have 300+ employees nationwide.
Lead and coordinate major incident war rooms from initiation through service restoration, driving cross-functional collaboration.
Provide timely executive-level updates and maintain accurate incident documentation, leveraging AI tools for efficiency.
Participate in a 24x7 on-call rotational support model for enterprise production incidents.
Miratech is a global IT services and consulting company that helps visionaries change the world by supporting digital transformation for large enterprises. With nearly 1,000 full-time professionals and a 99% project success rate, they maintain a culture of relentless performance and operate in 25 countries worldwide.
Play a critical role in maintaining the stability and usability of the PATH environment as first-line support for clinical users.
Efficiently triage and resolve service requests in ServiceNow, reducing downtime and protecting data integrity.
Work closely with application, technical, and operational teams to assess and route Oracle Cerner Millennium issues.
GDIT is a global technology and professional services company delivering solutions to U.S. government agencies. With 26,000 experts, they focus on innovation in AI, cloud, cyber, and software development.
Design and implement ServiceNow SPM solutions, including demand intake, portfolio prioritization, and resource planning.
Configure and enhance ServiceNow platform modules such as ITSM, ITOM, and ITAM following best practices.
Develop dashboards, reports, and performance metrics for executive visibility and data-driven decision-making.
DSA provides technology solutions and support for government and commercial clients. As a company, it emphasizes innovation and mission-focused services, with a culture that values collaboration and continuous improvement.
Leverage deep ServiceNow expertise to customize and configure ITSM, Service Portal, and ITOM modules like Discovery and CMDB.
Translate client requirements into user stories and tasks, collaborating with teams to deliver scalable solutions.
Conduct workshops, lead integrations using REST/SOAP/MID Servers, and mentor junior developers in Agile environments.
AHEAD builds platforms for digital business by weaving together advances in cloud infrastructure, automation and analytics, and software delivery. The company prioritizes a culture of belonging and is an equal opportunity employer with a focus on diversity and inclusion.
Partner with stakeholders across HR, IT, Facilities, Legal, and other functions to gather and document business requirements.
Facilitate workshops and interviews to understand pain points and translate business needs into user stories.
Support UAT planning and execution, ensuring requirements are met and tested.
Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand, delivering cutting-edge hardware and network services to over 100 million people. As a subsidiary of Sony Group Corporation, SIE is a dynamic technology company with a culture of innovation and excellence.
Maintain tasks and delivery tracking across teams to keep everything visible and up to date.
Coordinate cross-functional handoffs between product, engineering, QA, and other teams.
Identify process gaps and propose improvements to enhance team efficiency.
Ruby Labs is a leading tech company that creates and operates innovative consumer products across health, education, and entertainment. The company is growing and seeks passionate individuals to join their fast-moving, ambitious teams.
Design, develop, and maintain ServiceNow solutions including Nuvolo applications for facilities and workplace management.
Configure ITSM, Asset Management, and CMDB modules with custom workflows and integrations via REST/SOAP APIs.
Collaborate with business stakeholders to gather requirements, troubleshoot issues, and deliver enterprise-grade solutions.
Integres, LLC is a Service-Disabled Veteran Owned Small Business providing IT solutions with integrity. It is a corporate family cultivating a servant-leadership culture with a focus on work/life balance and community involvement.
Lead a globally distributed End User Services team to deliver exceptional support across all time zones.
Drive operational excellence through automation, AI, and self-service to scale support efficiently.
Partner with People Operations and Security to ensure seamless onboarding and tooling lifecycle management.
GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity and improve security. With over 50 million registered users and trust from more than 50% of the Fortune 100, GitLab fosters a high-performance, all-remote culture where AI is a core productivity multiplier and every voice is valued.
Triage, route, and resolve delivery-related support tickets to ensure efficient service.
Serve as the first point of contact for internal teams and clients, maintaining clear communication throughout ticket resolution.
Perform quality checks on completed tickets and ensure adherence to established workflows and standards.
Level Access is a leader in digital accessibility, dedicated to creating inclusive digital experiences for everyone. The company values workforce diversity and offers a competitive benefits package to support employee well-being and work-life balance.
Set technical direction on enterprise ServiceNow projects and see that vision through from concept to delivery.
Lead design and technical workshops, own technical deliverables end to end, and help shape solutions that support clients and the business.
Stay ahead of the curve on ServiceNow's evolving platform and be a trusted voice in pre-sales and technical strategy.
An Elite ServiceNow Partner specializing in Customer (CSM/FSM) and Creator Workflows (AppEngine). The company is a virtual team throughout the United States with headquarters in Virginia, devoted to doing the right thing for clients and team by leading with a human-first culture.
Design and develop advanced ServiceNow configurations and customizations across CSM, ITSM, HRSD, and SLO modules.
Architect and implement integrations using IntegrationHub, MID Server, REST/SOAP APIs, and Workflow Data Fabric.
Build and maintain business rules, client scripts, script includes, UI actions, and scheduled jobs using server-side JavaScript and Glide APIs.
Kelly Services is a global workforce solutions provider connecting talent with companies. They are a large organization focused on staffing and recruitment, with a culture emphasizing collaboration and innovation.
Provide Tier 1 and Tier 2 support for user access issues related to IAM, security policies, and cloud authentication systems.
Coordinate help desk workflows using ITSM platforms such as ServiceNow or JIRA, ensuring structured ticket tracking and reporting.
Submit Help Desk Performance & Support Metrics Reports detailing ticket resolution rates, user support trends, and SLA adherence.
SOSi is a large private, founder-owned technology and services integrator in the defense and government services industry, founded in 1989. They deliver tailored solutions and trusted results to enable national security missions worldwide.
Own the scheduling, tracking, and coordination of complex projects across internal teams and external partners, ensuring alignment and momentum.
Manage project management systems, monitor milestones, and proactively flag risks to keep deliverables on track.
Serve as a central coordination hub for cross-functional communication, vendor onboarding, and client-facing activities.
ILO Group is a proudly women-owned education strategy and policy firm that supports school districts and states in executing their highest-priority efforts. They are a dedicated team of strategic partners and specialists who work alongside educators and government partners, fostering enduring change for students and communities.