Principal Technical Consultant, Integrations Specialist

The Customer Excellence Group at ServiceNow works with customers to help them achieve their business outcomes by providing prescriptive guidance. As a Principal Technical Consultant, Integrations Specialist, you will be the functional and technical expert of a customer engagement team – consulting with customers and configuring ServiceNow Integrations based on configuration best practices – all with the goal of accelerating and driving customer business outcomes. Integrations consultants design and implement integrations between ServiceNow and third-party software platforms, programs, and applications. They are expert problem solvers with extensive programming skills and abilities in multiple coding languages and frameworks. Responsibilities include devising integration development plans and strategies while formulating architectures for systems integrations as well as implementing the latest ServiceNow AI offerings. You will also solve complex user issues related to Integrations and AI solutions.