Customer Support Representative

As a Customer Support Representative at Hubstaff, you will be part of a remote support team, providing timely, friendly, and effective support to customers primarily via email, chat, and occasional screen shares or video calls. Your day-to-day involves responding to customer inquiries, collaborating with a global team, and spotting trends to improve processes. The ideal candidate should have strong written communication skills, empathy, and experience in customer support or client-facing roles, preferably in a remote SaaS environment. Hubstaff offers competitive compensation, a comprehensive benefits package, and annual retreats, empowering employees to shape the future of work.