Job Description
The Outbound Sales Associate maximizes all sales opportunities, intending to present the team with warm leads ready to close, utilizing sales skills and talent to maximize revenue from each sale. All inbound calls, chats, and emails handled by the Inbound Sales team will be filtered for potential leads for the Outbound Sales team. The Outbound Sales team will not be answering inbound phone calls, texts, chats, or emails, but will deal with the warm leads once they are triaged by the Inbound Sales team.
Primary responsibilities include conducting outbound calls to prospective clients to introduce CBT Nuggets' online IT training subscriptions, engaging with potential customers to understand their IT training needs and effectively articulating the value proposition of our offerings. They perform 1st level sales activities, including product demonstrations and guiding customers through the subscription process, while maintaining accurate records in Salesforce. This team will be responsible for continuous growth in sales skill, talent and ability and will report to the Sales trainer for all personal sales ability growth and to the Sales Manager for all other management.
About CBT Nuggets
CBT Nuggets continually improves the effectiveness of learning, providing IT training that you can trust with a passionate, empathetic, and accountable personality.