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Support:
- Provide responsive technical support and troubleshooting for AccuWeather TV customers.
- Participate in 24/7 on-call coverage and document issues to resolution.
Requirements:
- At least one year of PC or Mac support experience or equivalent technical training.
- Strong customer service, troubleshooting, and communication skills.
Work Environment:
- Office or remote support setting with occasional travel to customer sites and trade shows.
- Involves after-hours on-call support for live broadcast environments.
Company:
- AccuWeather provides accurate weather forecasts used worldwide.
- Founded in 1962, it serves more than half of the Fortune 500.
AccuWeather
AccuWeather is recognized as the most accurate and most used source of weather forecasts and warnings worldwide, serving billions of consumers and more than half of the Fortune 500. Founded in 1962, the company values diversity, inclusion, and equal opportunity.