Account Manager

As an Account Manager at Carenet Health, you will be responsible for the strategic oversight, retention, and growth of assigned client accounts. This position plays a key role in demonstrating the value of Carenet’s Communication Solutions, ensuring clients are supported with services that align with their business goals. The Account Manager serves as the primary point of contact throughout the client lifecycle—from onboarding to renewal—and is accountable for issue resolution, satisfaction, and overall success. This role requires a strategic, proactive mindset and a strong ability to foster trusted client partnerships, always operating in alignment with Carenet Health’s core values. You will conduct quarterly business reviews, provide oversight for client campaigns, prepare monthly reports, and maintain strategic account plans. Fostering high client satisfaction, identifying growth opportunities, and partnering with internal teams are also key responsibilities.