Associate Deployment Strategist

TRM Labs 🛡📈💰

Remote regions

US

Salary range

$104,000–$121,000/year

Benefits

Job Description

As TRM continues to grow, they are expanding this function with a new role designed to scale high-quality, real-time customer support while ensuring that their users receive timely, accurate, and high-impact assistance. As an Associate Deployment Strategist, you will focus on support operations and first-response triage while also owning a portfolio of key customer relationships. This role is ideal for someone who thrives in high-urgency environments, is energized by customer interaction, and enjoys cross-functional collaboration. The person in this role will also collaborate with Customer Success, Engineering, and Intelligence teams to continuously scale and improve our support model.

About TRM Labs

TRM Labs is a blockchain intelligence company committed to fighting crime and creating a safer world.

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