Solutions Engineer I

As a Solutions Engineer I on the pre-sales team, you will partner with Account Executives & sales leadership to evangelize Tines' SaaS solutions and educate customers on the business value that they gain with no-code automation. You will use your product and technical knowledge to demonstrate how Tines can work with existing technology stacks to perform simple or complex automation without the need for coding or lengthy integration work. The ideal candidate will be someone who understands customer business pains and can show how Tines can be deployed quickly to add value and solve problems. You will develop strong and deep knowledge of Tines no-code automation and apply your knowledge to security & IT operations challenges that our customers face. Create and deliver compelling presentations to prospective customers and key alliance partners, clearly communicating the value and differentiation of Tines solutions. Build and demo Tines Stories with customers to show value and win sales. You will manage the technical decision process with customers, setting and managing expectations in proof of concepts and/or evaluations. You'll collaborate with Sales to identify key use cases to support competitive account strategies that solve customer challenges and support enablement of Tines’ priority channel and technical alliance partners, and support their pre-sales engineers on customer engagements. Be a key source of market feedback into the product organization. You will contribute to our knowledge base by sharing key customer experiences, technical competitive insights, creating new Tines automation stories from customer and partner interactions and more. Support the greater Solutions Engineering team in developing metrics and refining SE operations into best practices that are shared across all SE team.