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About the Role:
- This is a remote, full-time position supporting partners in maximizing their use of Ellevation solutions.
- You will act as the primary point of contact for partner inquiries and product support.
Key Responsibilities:
- Build and maintain strong relationships with partners to foster long-term success.
- Deliver product training and support to ensure partners can effectively use our platform.
- Track partner health metrics and proactively address potential issues.
Who You Are:
- You have experience in customer success, account management, or partner support.
- You are an excellent communicator who can explain technical concepts to diverse audiences.
- You are organized, empathetic, and driven to help partners achieve their goals.
Ellevation
Ellevation is an education technology company that provides software and resources to support educators of English language learners. They are a mission-driven organization focused on improving educational outcomes for diverse student populations.