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About the Role:
- As VP of Client Services, you will own and grow our portfolio of US clients by 10–15%+ every year.
- You'll lead a team of Customer Success Managers and be the senior relationship holder for client leaders.
What You'll Do:
- Grow the US portfolio and manage accounts to $20M+ annual revenue.
- Lead the Client Success team with clear goals and monthly reviews.
- Build a network inside our clients and protect service quality.
What We're Looking For:
- 5+ years in client services or account leadership at a technology company.
- Experience managing US enterprise clients from LATAM with global delivery teams.
- Solid financial skills in revenue forecasting, margin, and contract negotiation.
Benefits:
- Competitive USD salary and full remote work.
- Paid time off under your country's rules plus national holidays and sick leave.
- Yearly refundable credit for health and well-being, and a day off for your birthday.
Nortal
Nortal builds the systems that global enterprises and public institutions run on, using AI and data. They make around 160 hires a year and emphasize autonomy and no micromanagement.