Engagement Manager (Professional Services Sales)

Cresta

Remote regions

US

Benefits

4w PTO

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About the Role:

  • First dedicated Engagement Manager to own scoping, pricing, and selling professional services.
  • Focus on both core platform and AI Agent product to build a repeatable revenue motion.

Key Responsibilities:

  • Own SOW process end-to-end: scope, draft, price, and sell services.
  • Drive services attach and bookings on new and expansion deals.
  • Build templates, pricing logic, and processes to scale.

Qualifications:

  • 4-10 years in professional services with 2+ years scoping and selling engagements.
  • Technical fluency in conversational AI; deal desk exposure a plus.

Perks & Benefits:

  • Comprehensive medical, dental, vision, parental leave.
  • 20 vacation days, remote work setup budget, monthly stipends.

Cresta

Cresta is an AI platform that uses conversational AI agents and real-time human augmentation to improve customer experiences for leading companies. Founded from Stanford AI Lab, Cresta has raised over $270 million and is led by experts from Google's Contact Center AI.

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