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About the Role:
- You'll own the end-to-end technical relationship with enterprise customers, translating business challenges into AI solutions.
- This is a customer-facing, field-based role requiring travel up to 25% of the time.
What You'll Own:
- Serve as the primary technical owner across 3-5 strategic customer engagements, driving adoption and outcomes.
- Architect and deliver high-impact AI solutions using the Moveworks Platform, developing novel AI agent frameworks.
- Design secure integrations with enterprise systems like ServiceNow, Workday, Okta, and Jira.
About You:
- You are a technical generalist with a customer-first mindset and strong communication skills.
- You have mastery in API-based integration, LLM-based systems design, and prompt engineering.
- You are curious, adaptable, and have entrepreneurial grit to navigate ambiguity.
Qualifications:
- 12+ years of customer-facing technical experience in solutions engineering or similar roles.
- Proven track record of driving technical adoption with enterprise customers.
- Experience with full-stack workflows using REST APIs, iPaaS tools, and scripting languages.
ServiceNow
ServiceNow is the AI control tower for business reinvention, bringing together AI, data, and workflows to help 85% of the Fortune 500 work smarter. They have a large, global workforce and foster an AI-native culture where technology and talent are unstoppable.