Support Engineer
Remote regions
USBenefits
Unlimited PTO
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The role:
- Own end-to-end technical support for Sardine’s API-driven platform.
- Work at the intersection of support, engineering, and customer success.
You’ll do:
- Troubleshoot complex issues across web, APIs, and cloud, collaborating with internal teams.
- Document solutions, build tools, and advocate for product improvements.
You have:
- 5+ years in technical support or software engineering.
- Strong SQL, REST API, and B2B SaaS experience.
Sardine
Sardine is the leading agentic risk platform for fighting financial crime, unifying data to stop fraud and automate AML operations. We're a remote-first team of self-motivated professionals who value performance over hours worked, from startups to industry leaders.