Operations Insights Analyst, Tax

Who we are:

• Stripe is a financial infrastructure platform for businesses, powering payments for millions of companies worldwide.
• Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead.
• The Operations Performance & Enablement Team supports Tax operations by using data to drive better decisions and continuous improvement.

What you'll do:

• Investigate operational performance through deep-dive analyses to uncover why metrics change and identify root causes.
• Partner with operations teams to analyze workflows and translate findings into actionable recommendations.
• Build reporting infrastructure and dashboards that enable teams to explore performance data on their own.

Who you are:

• You are a curious investigator who naturally asks "why" and doesn't stop until you understand what's really happening.
• You have a builder mindset—you don't just answer questions, you build infrastructure so teams can answer their own.
• You are a clear communicator who translates complex analysis into insights that drive decisions.