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US

  • Conduct deep-dive analyses to uncover root causes across filing operations, user operations, and risk workflows.
  • Partner directly with operational teams to translate findings into actionable recommendations and improve workflows.
  • Build dashboards and self-serve reporting tools to enable teams to explore performance data independently.

SQL Data Analysis Tableau Looker Python

20 jobs similar to Operations Insights Analyst, Tax

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$60,000–$60,000/yr
US

  • Audit core operational metrics to isolate true causal drivers of operational variance and inefficiencies.
  • Translate analytical insights into structured data tables and optimize Databricks Genie spaces.
  • Execute rapid-response diagnostic investigations into operational shifts, presenting data-driven findings.

G-P provides a SaaS-based Global Employment Platform that enables clients to expand into over 180 countries. They are dedicated to breaking down barriers to global business and creating opportunities for everyone, with diverse, remote-first teams fostering innovation.

UK

  • Generate insights that drive strategic direction through proactive analysis.
  • Bring data-driven rigor to product development and structure complex projects.
  • Create metrics to understand user behavior and drive product decisions.

Monzo is a digital bank on a mission to make money work for everyone, offering personal and business accounts, savings, investments, and pensions. With over 12 million customers in the UK and a strong culture of data-driven decision making, they have built a product that people love, with over 80% of growth coming from word of mouth and referrals.

UK

  • Analyse key CX metrics (CSAT, complaints) to identify trends and root causes.
  • Deep dive into customer journeys to find improvement opportunities and track action plans.
  • Provide clear, actionable insights and recommendations to product, operations, and leadership teams.

Monzo is on a mission to make money work for everyone by replacing traditional banking with modern, accessible financial products. They offer a range of personal and business bank accounts, credit cards, savings, investments, and pension services, and are known for their award-winning customer service and vibrant coral cards.

Global Unlimited PTO 12w maternity 12w paternity

  • Partner with the Product team to scope analytical questions and deliver findings that influence product decisions.
  • Own Mixpanel end-to-end: instrumentation strategy, event taxonomy, analysis, and relationships with PMs and engineers.
  • Surface customer insights from activation patterns and feature adoption to retention drivers, translating them into actionable product narratives.

Help Scout builds software for relationship businesses that earn loyalty through outstanding customer service. We are a fully remote team of 120+ teammates worldwide, with a culture of trust, ownership, and continuous learning.

$138,000–$190,000/yr
US 24w maternity 12w paternity

  • Translate complex data signals into root-cause narratives and actionable operational or product recommendations.
  • Partner to improve AI-enabled workflows, including automated decisioning, classification models, and agent augmentation tools.
  • Create concise, executive-level summaries that distill investigations into clear narratives with quantified impacts and recommended next steps.

Chime is a financial technology company that aims to make banking services helpful, easy, and free. They empower members to take control of their finances through user-friendly tools. They are a team of problem solvers with an entrepreneurial culture, encouraging every member to see themselves as stewards of their mission.

Europe

  • Help improve application health and reliability by building dashboards and analyzing operational trends.
  • Build operational processes for Incident, Problem, and Change Management that are pragmatic and lightweight.
  • Connect systems, data, and teams to reduce fragmentation across tools and improve operational visibility.

Turnitin partners with educators and institutions to develop learning integrity solutions. They are a global organization with team members in over 35 countries and have a remote-first culture and a diverse community of colleagues who desire to make a difference in education.

USA Canada Unlimited PTO

  • Build and maintain BI dashboards for sales and marketing teams.
  • Own the GTM data dictionary and analytical forecast processes.
  • Partner with finance on annual planning, scenario modeling, and campaign analysis.

Wrapbook provides a unified payroll platform that simplifies production payroll and accounting for the entertainment industry. With over 250 employees across the USA and Canada, the company is backed by top investors and trusted by major production companies.

$80,000–$110,000/yr
US Unlimited PTO

  • Own and analyze the end-to-end user funnel to improve conversion and user experience.
  • Define KPIs and measurement frameworks for product initiatives and business Performance
  • Lead the design and analysis of A/B tests, including hypothesis definition and impact evaluation

Resident is focused on quality materials, timeless style, and comfort. They are one of the fastest-growing, scaled, and profitable omnichannel retailers in North America.

Canada

  • Own the development, operationalization and reporting of metrics for platform usability, adoption, and efficiency.
  • Assess data availability and quality, working with data engineers to ensure required datasets are extracted and transformed.
  • Analyze and visualize data to generate actionable insights for business partners.

Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. With over 1,400 firms in nearly 60 countries managing nearly $9 trillion in assets, Addepar is a large company with a culture focused on innovation and collaboration.

US Unlimited PTO

  • Own data products end-to-end, delivering best-in-class outputs with a focus on accuracy, client value, and efficiency.
  • Tackle complex data problems using strong analytical judgment to refine methodologies and solve challenges with creative thinking.
  • Use AI and tooling to drive leverage, automating workflows while maintaining a high bar for correctness and quality.

YipitData is the leading market research and analytics firm for the disruptive economy, analyzing billions of alternative data points for investment funds and Fortune 500 companies. Recognized by Inc. as a Best Workplace for three consecutive years, the company operates globally with offices in the US, APAC, and India, emphasizing transparency, ownership, and continuous mastery.

Global

  • Own recurring reporting for User Operations — weekly, monthly, and QBR-ready — tailored to ops, leadership, and cross-functional audiences
  • Translate support data into clear narratives: what's happening, why, and what to do about it
  • Track and maintain north star metrics: cSAT, TTR by tier, QA scores, bug escalation rate to EPD, and First Response Time

Harvey is transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise. With 1500+ customers in 60+ countries and world-class investor support, the company is scaling fast and defining a new category.

Global 4w PTO

  • Partner with product teams to drive data-informed decisions through analysis and A/B testing.
  • Use SQL, Tableau, and Amplitude to extract insights and build impactful dashboards.
  • Collaborate with data engineers to ensure data availability and support cross-functional teams.

Hostinger provides AI-powered tools to help creators and entrepreneurs succeed online faster. With over 900 employees and 5 million clients in 150 countries, we foster a culture driven by customer obsession and innovation.

$160,000–$180,000/yr
USA Canada

  • Design experiments, prioritize hypotheses, and analyze what moved the needle in partnership with our Acquisition and Activation Growth squads.
  • Own the experimentation framework end-to-end: design, statistical rigor, readouts, and the decisions that come out of them.
  • Build out our semantic layer in Omni so PMs, designers, and Sales can self-serve trustworthy answers without pinging you.

Instrumentl is a YC-backed SaaS platform helping nonprofits discover, track, and win grant funding. They are a profitable, hypergrowth company with over 5,500 nonprofits using their platform and are hiring people who want to build something that matters.

United States

  • Own end-to-end reporting infrastructure for Credit Cards, Banking, and other verticals, driving decision-making through standardized dashboards and trusted data sources.
  • Partner with Yield, Paid Media, and Account Management teams to uncover trends, conduct retrospective analyses, and deliver proactive insights that move the business.
  • With expert SQL and LookML skills, architect complex models and ensure reporting is adopted and acted upon by stakeholders.

Launch Potato is a digital media company connecting consumers with leading brands through data-driven content and technology. With a remote-first team spanning over 15 countries, we drive a high-growth, performance-focused culture.

India

  • Partner with Product Managers to influence roadmap priorities through structured analysis and experimentation.
  • Own metrics architecture and ensure robust instrumentation for product decisions.
  • Lead analytical discovery and communicate insights to drive high-quality product outcomes.

Tala is an AI-native credit infrastructure company that provides credit access to the global majority. Backed by over $500 million in funding, the company boasts a remote-first culture with office hubs in multiple countries.

US Canada Unlimited PTO

  • Be the strategic thought partner for cross-functional teams, architecting and evangelizing the web analytics roadmaps and noticing gaps between data and assumptions.
  • Tell stories that move teams to act by diagnosing and evaluating full-funnel user experiences, from traffic acquisition to checkout micro-conversions.
  • Establish causality with tools like A/B testing, analytics, and causal inference, and partner with UI/UX and product teams to scale an agile experimentation program.

Life360's mission is to keep people close to the ones they love through its mobile app, Tile tracking devices, and Pet GPS tracker. The company has over 500 remote-first employees and serves nearly 98 million monthly active users across more than 180 countries.

$47,450–$54,750/yr
Canada

  • Optimize our lead generation, routing, and conversion systems
  • Analyze funnel performance, provide data-driven strategic insights to sales leadership and implement prioritized strategies
  • Support day-to-day management of tools across the sales tech stack, build workflows and automations and be first to troubleshoot issues

TouchBistro offers an all-in-one Point-of-Sale and restaurant management system. They have powered more than 29,000 restaurants around the world, and foster an inclusive workplace where all individuals have an opportunity to succeed.

$125,000–$142,000/yr
US 18w maternity 16w paternity

  • Partner with the Specialty Care Operations team to define, refine, and evolve key metrics and KPIs as the program scales across new conditions and services.
  • Build and maintain dashboards and data visualizations in business intelligence tools (ex: Looker, Hex, Omni) that empower non-technical users to monitor member engagement, clinical outcomes, and operational efficiency.
  • Conduct exploratory and ad-hoc analyses to answer emerging business questions, such as evaluating early engagement in new services or understanding potential impacts of platform changes.

Spring Health is on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. They partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health services, providing care for 10 million people.

Mexico

  • Drive data-driven decisions by building dashboards and reports in Tableau and Snowflake.
  • Lead advanced analytics including A/B testing, regression analysis, and forecasting for product and marketing strategy.
  • Collaborate cross-functionally with Engineering, Marketing, and Product to translate complex data into actionable insights.

Tech Holding is a full-service consulting firm that delivers predictable outcomes and high-quality solutions to its clients. The company’s founders and team members have industry experience from startups to Fortune 50 firms, fostering a culture of deep expertise, integrity, transparency, and dependability.

  • Work closely with Customer Success and Renewals teams to support day-to-day operational workflows.
  • Assist in analyzing business data, operational metrics, and customer trends to derive actionable insights.
  • Help identify process inefficiencies and contribute to improvement initiatives.

Sprinto is an AI-native GRC platform that helps organisations manage risks, audits, vendor oversight, and continuous monitoring from a single connected platform. With a team of 350+ employees serving 3,000+ customers across 75+ countries, they combine scale with expertise to deliver trust and compliance.