Provides diversified services to small and medium-sized businesses internationally.
Team of educated experts focused on adding real capacity to clients' workdays.

About the Role:

Bilingual Insurance CSR supporting an international insurance client's Chinese-speaking customer base.
Handle customer calls, policy servicing, quoting, and carrier coordination.
Requires fluency in Cantonese or Mandarin and professional English.

Key Responsibilities:

Handle incoming customer calls and assist with routine insurance requests.
Process policy changes, prepare quotes, and maintain accurate records.
Coordinate with carriers and direct calls to appropriate teams.

Requirements:

Fluency in spoken Cantonese or Mandarin (Cantonese preferred) and English.
Customer service or call center experience, detail-oriented, and comfortable with software.
Full-time availability, Pacific Time hours, with a quiet remote workspace.

Savvital

Savvital provides diversified services to small and medium-sized businesses in the international market, enabling them to build their future with customized solutions. Their team of educated experts is motivated to handle tasks that add real capacity to a client's workday, with a culture focused on affordable solutions and a human touch.

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