Handle inbound and outbound customer communications regarding insurance policies, billing, and policy changes.
Use active listening and empathy to resolve customer issues and identify cross-selling opportunities.
Maintain accurate records and ensure compliance while working remotely within a structured environment.
The company is an insurance provider offering products and services that help individuals and families protect what matters most. It fosters an inclusive, respectful workplace and values employees for their qualifications, contributions, and abilities.
Complete ACORD applications for Workers' Comp and commercial P&C, and upload underwriting packets.
Manage policy renewals, track QQCatalyst alerts, and update employee censuses.
Answer bilingual client calls and maintain structured files and data hygiene.
Savvital provides diversified services to small and medium-sized businesses, offering customized solutions and strategic task delegation. Their team of educated experts is motivated to handle tasks that add capacity to clients' workdays, with a mission to create an ecosystem with a human touch.
Manage high volumes of inbound customer inquiries via phone, email, and chat in English and Spanish.
Resolve concerns related to billing, orders, refunds, exchanges, and system troubleshooting.
Maintain quality, productivity, and compliance standards while handling confidential information responsibly.
A partner company of Jobgether provides customer support for U.S. retail and e-commerce markets. They operate a fully remote, performance-driven environment focused on customer satisfaction, accountability, and compliance.
Deliver customer service and support in both English and French, ensuring clear and professional communication.
Respond to customer inquiries, identify needs, and resolve issues efficiently while maintaining high satisfaction.
Collaborate with team members to support smooth contact centre operations and consistent service delivery.
The company provides customer support services in a remote contact centre environment. They offer a collaborative, values-driven working culture with opportunities for professional growth.
Handle inbound calls, chats, and emails from patients, healthcare professionals, and internal stakeholders with professionalism and empathy.
Respond to general consumer and healthcare professional inquiries, navigate websites, and manage temperature excursion requests.
Recognize, document, and report potential adverse events and product quality complaints while supporting the client as a liaison.
Alphanumeric is a recruiting company hiring on behalf of one of the world's largest pharmaceutical companies. They provide outsourced customer service support for diabetes, obesity, rare diseases, and cardiovascular and liver health products.
Professionally and warmly assist clients through inbound and outbound calls and approved communication channels.
Provide accurate case-status information, process explanations, and answers to FAQs using approved guidelines.
Work toward First Contact Resolution by addressing concerns, documenting interactions, and escalating when needed.
The Ward Law Group is an award-winning personal injury law firm dedicated to changing lives one client at a time. Recognized as a Best Place to Work, the firm fosters a collaborative, innovative, and high-accountability culture.
Proactively contact financial advisors through outbound calls, targeting at least 60 calls per day.
Use consultative, question-based selling to understand advisor needs and recommend tailored insurance solutions.
Execute targeted sales campaigns, maintain Salesforce records, and share market insights with the team.
A dynamic insurance sales team focused on building trusted relationships with financial advisors and driving business growth. The team operates in a fully remote, performance-driven environment that values employee well-being, collaboration, and continuous learning.
Prospect and generate new business through networking, referrals, cold outreach, and social media.
Conduct consultative conversations to identify insurance needs and present customized solutions.
Collaborate with account managers to ensure client service and retention while participating in weekly training.
SOGO Insurance is an insurance agency specializing in commercial and personal lines insurance solutions. The company fosters a growth-focused, performance-driven culture with a dedicated support team and long-term career opportunities.
Serve as a primary point of contact for clients, managing inbound and outbound communications with professional excellence.
Connect with customers via phone, email, chat, or social media to resolve their questions or concerns.
Calmly de-escalate issues, escalate when necessary, and track call information for auditing and reporting.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through technology and sustainable practices. With 500,000 employees across 300 languages, we value inclusion, diversity, and career growth.
Answer, screen, and route incoming calls to the appropriate team member.
Log phone calls, upload documents, and provide clerical support to office staff.
Obtain insurance coverage information, follow up on medical treatment, and communicate with clients and insurance companies.
The Ward Law Group is an award-winning personal injury law firm dedicated to changing lives one client at a time. Recognized as a Best Place to Work, it fosters a collaborative, innovative, and high-accountability culture.
Deliver high-quality bilingual customer support via phone, email, and live chat.
Resolve complaints, explain products/services, and maintain accurate records.
Collaborate with teams to meet service quality targets and escalate complex issues.
Jobgether is an AI-powered recruitment platform that connects candidates with hiring companies through unbiased matching. It emphasizes objective, fair review processes and supports remote work opportunities with a collaborative and growth-focused culture.
Handle customer and service provider inquiries to support end-to-end order fulfillment.
Manage order changes, replacements, cancellations, and payment releases with attention to detail.
Work overnight U.S. Central Time hours while maintaining quality and performance targets.
The company coordinates moving and relocation services by connecting customers with providers and managing order fulfillment. It operates with a collaborative, customer-first culture and emphasizes empathy, accountability, and performance.
Answer incoming calls and emails, explain services and pricing, and respond to customer questions.
Communicate arrival windows, review technician reports, and upload service reports to Jobber.
Follow up on unpaid invoices and quotes, coordinate return visits, and help technicians locate properties.
My Hero VA provides virtual assistant staffing solutions, connecting businesses with remote support staff. They are currently hiring a bilingual Customer Service & Administrative Assistant to support a Florida pool leak detection and repair company.
Coordinate patient support documentation and manage case updates to ensure timely reimbursement resolution.
Investigate routine reimbursement issues and maintain accurate case records for compliance and reporting.
Collaborate with internal teams, healthcare providers, and patients to facilitate effective case management.
This company provides patient support services, coordinating reimbursement processes and access to healthcare treatments across Canada. The organization fosters a collaborative, purpose-driven environment focused on operational efficiency and employee well-being.
Deliver exceptional customer service to EQ Bank customers by identifying their banking needs and providing accurate information.
Handle large volumes of inbound calls and chats while maintaining best-in-class service standards and meeting response SLAs.
Own the digital onboarding experience and support customers through successful account setup and issue resolution.
Equitable Bank is a Canadian challenger bank that offers innovative banking solutions to Canadians. With over 800,000 customers and more than 50 years of history, the company fosters a curious and adaptive culture that challenges the status quo.
Handle inbound and outbound phone calls to assist pediatric and orthodontic dental offices.
Confirm appointments, provide pre-visit instructions, and address changes or cancellations.
Verify insurance eligibility, register new patients, and maintain accurate patient information.
Kids Dental Brands provides pediatric and orthodontic dental care services, supporting families and dental offices across multiple states. They are a growing team offering a supportive culture with opportunities for career growth, health coverage, and retirement plans.
Handle outbound and inbound member inquiries with professionalism, empathy, and efficiency.
Use motivational interviewing to explain program benefits and support enrollment.
Accurately document interactions and resolve concerns while maintaining HIPAA compliance.
Vida Health is a healthcare organization offering virtual health coaching and personalized programs to help members achieve their health goals. The company fosters a remote-first, member-focused culture and is committed to service excellence.
Provide bilingual (French/English) customer service through phone and online chat, assisting prospective and existing patients with their vision care needs.
Manage appointment scheduling, follow-ups, and patient records to optimize clinic calendars and drive engagement.
Meet performance targets for bookings and conversions while delivering high-quality, empathetic support and collaborating with the team.
This company operates a network of vision care clinics, providing personalized patient support and appointment scheduling. They foster a collaborative, inclusive culture focused on employee well-being and quality patient care, with a remote-first team environment.
Manage medium-risk delinquent accounts to identify appropriate collections strategies.
Communicate with customers to explain payment options and build trusting relationships.
Collaborate with internal teams to resolve complex account situations and minimize financial losses.
This banking and financial services company focuses on helping customers with delinquent accounts find practical payment solutions. It fosters a customer-focused, collaborative culture and supports remote work across Canada.