Product Support Specialist - Adapt (LATAM & Caribbean)
Salary range
$26,000–$33,000/yrBenefits
Unlimited PTO
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About the Role:
- Be the technical bridge between Support and Engineering.
- Own escalations end to end and solve root causes.
What You'll Do:
- Use SQL, logs, and analytics to diagnose issues.
- Explain algorithm behavior in plain language.
- Build playbooks and share escalation themes.
What We Offer:
- Fully remote in LATAM & Caribbean.
- Competitive salary, bonus, and flexible time off.
- Education stipend and growth plan.
AirDNA
AirDNA is a technology startup providing data and business intelligence for the vacation rental industry, tracking over 10 million properties. The company has offices in Denver and Barcelona and fosters a data-driven culture with values of Happy, Hungry, and Honest.