Client Service Representative

Responsibilities:

• Promoting and selling the benefits of the COMPASS suite of products to subcontractors.
• Developing, growing, and nurturing client relationships and addressing their inquiries on technical issues and processes.
• Responding to incoming and outgoing client calls and emails, and supporting educational campaigns.

Qualifications:

• Exceptional written and verbal communication skills with a minimum of 2 years in customer service or sales.
• Tech-savvy with proficiency in MS Office, G-Suite, and web-based CRM (Salesforce).
• Highly organized with the ability to multitask and prioritize strategic initiatives.

About the Company:

• 1840 & Company is a global BPO and remote talent solutions provider connecting companies with freelance professionals across 150+ countries.
• We are headquartered in Overland Park, KS with service delivery facilities in the Philippines, India, Ukraine, South Africa, and Argentina.
• We foster an environment where individuals can achieve work-life balance while working remotely and maximizing professional growth.