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Renewal Specialist - SaaS Contracts
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CRM
Contract Management
Responsibilities:
- Manage the renewal calendar and drive the timeline to ensure early planning.
- Build internal renewal planning kits for each account.
- Prepare renewal and upsell order forms.
Qualifications:
- 1–3 years of experience in a customer-facing role such as inside sales or account coordination.
- Strong attention to detail and organizational skills.
- Solid working knowledge of Salesforce CRM and Google Workspace.
Growth Path:
- Develop fluency with customers, contracts, and processes.
- Take on direct customer-facing responsibilities over time.
- Apply AI tools to streamline day-to-day work.
Level AI
Level AI provides an AI platform for customer experience. The company is a growing startup with a focus on innovation and efficiency.