Technology Consultant

The Customer Excellence Group at ServiceNow works with customers to help them achieve their business outcomes by providing prescriptive guidance. As a Principal Technical Consultant, Integrations Specialist, you will be the functional and technical expert, consulting with customers and configuring ServiceNow Integrations based on configuration best practices. You will devise integration development plans and strategies while formulating architectures for systems integrations. You will also implement the latest ServiceNow AI offerings and develop solutions specific to user requirements gathered in workshops. You will coordinate activities with other developers, ensure best practices in integration processes, act as an SME to solve complex user issues related to Integrations and AI solutions, check and correct conflicts in data configurations and overlaps, analyze and improve current instance configuration, identify and debug system errors.