Client Engagement Specialist / Admission Specialist - Weekend (Friday-Tuesday) EST
Benefits
Unlimited PTO
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Position Overview:
- Play a vital role in the initial engagement and intake process for new clients.
- Manage incoming leads from various sources, understanding client needs.
- Ensure a smooth transition to our support staff.
Key Responsibilities:
- Field inquiries from potential clients via phone, email, and online forms
- Match clients with therapists that best suit their psychological needs.
- Keep accurate records of client interactions and statuses in CRM.
Qualifications:
- Experience in customer service, sales, or client-facing roles.
- Proficient in CRM software and MS Office.
- Empathetic and compassionate understanding of mental health challenges.
Thriving Center Of Psychology
Thriving Center of Psychology is committed to providing exceptional mental health services tailored to the unique needs of our clients. Our practice is known for its innovative approach to mental health care, integrating the latest research with compassionate, personalized therapy.