Client Engagement Specialist / Admission Specialist - Weekend (Friday-Tuesday) EST
Benefits
Unlimited PTO
Similar Jobs
See allCall Center Representative
New York Psychotherapy and Counseling Center
US
MS Office
Customer Service
Call Center
Client Services Coordinator
Sentry Credit
USA
Microsoft Office
Google Workspace
CRM
Service Agent, Patient Care Coordinator
Talkiatry
US
Customer Service
Communication
Typing
Bilingual Intake Therapist
Guidelight Health
US
Psychology
Counseling
Microsoft Office
Intake Coordinator
LifeStance Health
Microsoft Office
EHR
Customer Service
Position Overview:
- Play a vital role in the initial engagement and intake process for new clients.
- Manage incoming leads from various sources, understanding client needs.
- Ensure a smooth transition to our support staff.
Key Responsibilities:
- Field inquiries from potential clients via phone, email, and online forms
- Match clients with therapists that best suit their psychological needs.
- Keep accurate records of client interactions and statuses in CRM.
Qualifications:
- Experience in customer service, sales, or client-facing roles.
- Proficient in CRM software and MS Office.
- Empathetic and compassionate understanding of mental health challenges.
Thriving Center Of Psychology
Thriving Center of Psychology is committed to providing exceptional mental health services tailored to the unique needs of our clients. Our practice is known for its innovative approach to mental health care, integrating the latest research with compassionate, personalized therapy.