Review and process applications in all DOHMH license applications and all relevant information.
Under supervision, perform clerical work including routine data processing functions, recording, researching, checking and maintaining records and furnishing information to licensing applicants.
Check records for accuracy of information and for conformity with established policy and procedures.
The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses nearly 45,000 businesses in more than 40 industries and enforces key consumer protection and workplace laws.
Perform clerical work including complex data processing functions and maintaining records.
Provide customer service to licensing applicants in person and via phone.
Monitor and provide training to other staff.
The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities.
Review training materials and translate knowledge to customers to resolve technical and procedural inquiries.
Participate in ongoing training activities to maintain knowledge for customer service operations.
Answer customer inquiries via phone, help tickets, and email within required service levels.
The Department of Buildings ensures the safe and lawful use of over one million buildings and properties by enforcing the NYC Construction Codes, Zoning Resolution, and related regulations. They are committed to recruiting and retaining a diverse workforce and providing a harassment-free work environment.
Communicating and interacting with consumers and businesses on consumer-related complaints.
Analyzing, documenting, researching, and resolving consumer complaints in accordance with the laws, rules, and regulations enforced by DCWP.
Maintaining Agency database and providing reports as needed.
The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities.
Prepare records for digitization, including minimal processing tasks, creating folder list registry for the digitization vendor, and compiling special instructions for fragile materials.
Supervise staff, tracking and assigning tasks to ensure productivity and effectiveness, conducting training and providing guidance.
Assist public facing units with inquiries and application processing.
The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. They license nearly 45,000 businesses and enforces consumer protection and workplace laws.
Handle customer inquiries via phone, email, and chat with professionalism.
Provide accurate information about products, services, and policies.
Troubleshoot and resolve customer complaints and issues.
TBS Investment & Management Company is dedicated to supporting their members' success by ensuring warehouses run smoothly. They foster a collaborative environment where individuals thrive on handling diverse tasks and solving challenges to enhance customer experiences.
Responsible for a business's accounts receivable processes, including applying payments to customer accounts and reconciling cash receipts. Sorts daily bank remittances and makes sure no remittance email goes unnoticed. Researches any receipts from unidentified sources or for which remittance information is not available to identify invoices being paid.
GTA, a Kelly Telecom Company, is focused on global delivery.