Senior Customer Experience Strategist
Benefits
4w PTO
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Role:
- Craft and execute CX strategies aligned with organizational goals and customer needs.
- Map customer journeys, analyze feedback, and drive continuous improvement.
Collaboration:
- Partner with product, engineering, and marketing on CX initiatives.
- Monitor KPIs, report insights, and promote customer-centricity.
Qualifications & Benefits:
- 8+ years in strategy or CX with strong data, project management, and communication skills.
- Remote US role with annual pay ranges from $117,300 to $169,000 USD.
- Benefits include equity, health/dental/vision, Oura Ring, PTO, and parental leave.
Oura
Oura empowers people to own their inner potential through its award-winning Oura Ring and app, helping millions improve readiness, activity, and sleep. It is a quickly growing, values-driven company focused on employee health and well-being.