Senior Director, Product Innovation

ServiceNow

Remote regions

North America

Salary range

$229,100–$400,900/yr

Benefits

Unlimited PTO

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Role Overview:

  • This role defines, builds, and scales a new customer-facing product engagement model for Core Business Workflows.
  • The leader will operate at the intersection of Product Management, AI innovation, Customer Transformation, and GTM execution.
  • Reporting to the Senior Director, Head of Outbound Product Management for Core Business Workflows, you will define the operating model and success metrics.

Key Responsibilities:

  • Define and operationalize a new product commercialization motion focused on accelerating customer adoption of emerging innovations and AI.
  • Lead structured proofs of value, rapid prototypes, innovation workshops, and executive engagements that connect product strategy to customer transformation.
  • Establish success metrics and operating mechanisms that measure proof of value outcomes, conversion, customer adoption, and business impact.

Qualifications & Benefits:

  • 12+ years of experience in Product Management, FDE, Product Strategy, or related enterprise software leadership roles.
  • 5+ years of leadership experience managing high-performing customer-facing and/or product-focused teams.
  • Compensation includes a base pay range of $229,100 - $400,900, plus equity, variable incentives, and benefits such as health plans, 401(k) match, ESPP, and flexible time away.

ServiceNow

ServiceNow provides an AI platform for business reinvention, automating workflows to free people from busywork. It serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent are unstoppable together.

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