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What You’ll Do:
- Connect: Make an average of 50 outbound calls per hour using automated dialer.
- Engage: Utilize pre-approved scripts to ensure consistent and accurate communication.
- Be Persuasive: Overcome objections using effective rebuttals to help members prioritize their health.
Tech Savvy:
- Tech Savvy: Utilize multiple systems to schedule providers for in-home or virtual evaluations.
- Adaptable: Adjust, reschedule, or cancel appointments as requested.
- Goal-Focused: Meet daily performance metrics including appointments, calls, handle time, and productivity.
Senture
Senture's mission-driven team focuses on improving access to care for members. This is a fast-paced call center environment where productivity and quality standards are key, with competitive benefits, PTO, growth, and development opportunities.