Member Engagement Coordinator

Senture

Remote regions

US

Salary range

$28,080–$31,200/hr

Benefits

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What You’ll Do:

  • Connect: Make an average of 50 outbound calls per hour using automated dialer.
  • Engage: Utilize pre-approved scripts to ensure consistent and accurate communication.
  • Be Persuasive: Overcome objections using effective rebuttals to help members prioritize their health.

Tech Savvy:

  • Tech Savvy: Utilize multiple systems to schedule providers for in-home or virtual evaluations.
  • Adaptable: Adjust, reschedule, or cancel appointments as requested.
  • Goal-Focused: Meet daily performance metrics including appointments, calls, handle time, and productivity.

Senture

Senture's mission-driven team focuses on improving access to care for members. This is a fast-paced call center environment where productivity and quality standards are key, with competitive benefits, PTO, growth, and development opportunities.

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