Make high-volume outbound calls to engage members, selling the benefits of a free in-home or virtual health evaluation, and schedule appointments with licensed providers.
Use scripts and an auto-dialer to communicate clearly, answer questions, and professionally overcome objections while using rebuttals.
Meet daily performance metrics including appointments, calls, handle time, and productivity.
SalesCommunicationComputer SkillsAdaptableCall Center
Provide empathetic and solution-focused assistance through various channels.
Drive member engagement from enrollment through program completion.
Establish human connections with members and provide personalized support.
Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere.
Identify and engage prospective clients through warm calling, networking, or referrals. Build and maintain strong, long-lasting customer relationships to ensure high customer satisfaction. Understand customer needs and recommend appropriate services to guide decision-making.
Vanguard College Prep is a premier, results-driven education company serving high-achieving families across the country.
Responsible for creating a positive 1st impression of SelectQuote and answering inbound calls.
Execute transfer of potential customers to a licensed insurance agent and educate consumers on SelectQuote's value proposition.
Meet and exceed specified monthly goals for transfer rates and other key performance indicators.
SelectQuote helps customers protect what they value most by offering various insurance options. They have over 2 million families trusting them with their insurance needs and provide unmatched career growth opportunities.
Make outbound calls to schedule appointments for preventative health screenings. Assist members and patients with benefits and insurance information. Conduct surveys and make a difference in someone’s life!
Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey.
Connect with potential clients and schedule appointments for our travel advisors. Help gather basic travel details and ensure a smooth start to each client’s vacation planning process. Reach out to potential clients by phone, email, or messaging.
Destination Knot connects potential clients and schedule appointments for our travel advisors while working from home, helping gather basic travel details.
Maintain full ownership and accountability for initiating phone contact to potential study participants.
Conduct phone-based pre-screening interviews for potential study participants to determine pre-qualification status and eligibility for onsite screening visits.
Input and record patient information and call notes into CTMS database and other portals and systems in compliance with standardized patient enrollment processes and procedures.
M3 Wake Research is an integrated network of premier investigational sites meeting the clinical research needs of global biopharmaceutical organizations.
Outbound dialing sales prospects to generate interest in SelectQuote's products. Intense focus on handling and overcoming sales objections. Meet and exceed specified monthly goals for transfer rates and contact to transfer to increase sales agent conversion.
SelectQuote was founded more than 35 years ago with the core promise to help customers protect the people they value most with various insurance options.
Build rapport with families, healthcare providers, and insurance companies in a compassionate and efficient manner over the phone. Educate potential families about the evaluation appointment, treatment process, and insurance process. Handle variable call-volume on multiple queues, averaging 40 to 70 calls a day.
Cranial Technologies is dedicated to researching, diagnosing, and treating plagiocephaly (commonly called flat head syndrome).
The Call Center Representative will focus on inbound and/or outbound assignments within the Call Center, which includes but is not limited to call management, outbound scheduling, authorization processing and other administrative tasks. The WelbeHealth Advocate will provide outstanding customer service to all stakeholders, and will be accountable for proper documentation and maintaining current and accurate records of all the scheduled appointments. Effectively coordinate the scheduling of participants’ appointments, including trouble-shooting conflicts or urgent needs, communicating with all stakeholders, and meeting appointment turn-around times.
The WelbeHealth PACE program helps seniors stay in their homes and communities by providing medical care and community-based services.
Handle inbound calls and warm leads, consulting with customers on their insurance needs to convert sales leads into policyholders. Represent the Liberty Mutual brand, connecting customers to the right products for their individual needs. Work at the office or from home, adapting well to different environments and schedules.
At Liberty Mutual, their goal is to create a workplace where everyone feels valued, supported, and can thrive, building an environment that welcomes perspectives.
Contact and engage with company-provided leads via phone and email.
Qualify prospects based on needs, budget, and decision-making authority.
Book qualified appointments or close deals when appropriate.
20four7VA connects offshore independent contractors with clients worldwide, focusing on developed markets. They aim to improve business efficiency and service delivery through qualified contractors.
Answer incoming inquiries from patients, answer questions, and schedule appointments
Make outbound phone calls to patients, pharmacies, and insurance companies
Create and triage tickets in ServiceNow
Talkiatry transforms psychiatry with accessible, human, and responsible care. They’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.
Answer high volume of incoming calls and place outbound calls, responding to patient inquiries related to healthcare services. Act as primary point of contact for patients via phone, email and chat systems. Convert calls to scheduled appointments for CHOICE clinics.
CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities.
Meet or exceed monthly sales and revenue growth goals for products and services via inbound/outbound calls.
Actively manage existing account base (via inbound-out bound calls/email), acting as their resource for sales negotiations.
Discuss with decision makers to uncover sales opportunities with new prospects and existing account base.
TDS Telecom provides high-speed internet, TV entertainment, and phone services to communities across the U.S. With over 50 years of experience, TDS is committed to building fiber optic networks and serving over 1 million connections.
Responsible for the ongoing development of existing and prospective customers to drive sales growth.
Focus on selling products and services primarily through telephone, email, and mail.
Collaborate with outside sales staff to support day-to-day activities.
Enovis Corporation is an innovation-driven medical technology company dedicated to creating clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. The company's products, services and integrated technologies fuels active lifestyles in orthopedics and beyond.
Handle inbound and outbound calls to prospective customers
Sell Dog Academy's services through consultative sales techniques
Meet or exceed individual sales goals and KPIs
Dog Academy is a fast-growing online dog training platform dedicated to helping people build better relationships with their dogs through positive reinforcement and trainer support. Their mission is to “train the trainer” and empower pet owners nationwide.