Be the first point of contact for patients and their families reaching out to Sailor Health.
Guide older adults and their caregivers through the intake process with warmth and clarity.
Match patients with the right therapist and ensure they feel supported.
Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing and most underserved healthcare segments in America.
Manage schedules and provide administrative support.
Review payroll and assist with benefits and timesheets.
Support patient satisfaction and handle communications.
They operate a busy U.S.-based home care agency, providing support to patients and caregivers across various administrative and operational needs. The agency is seeking a reliable, detail-oriented, and compassionate Virtual Care Coordinator who can manage day-to-day communication and logistics.
Answer incoming inquiries from patients, answer questions, and schedule appointments
Make outbound phone calls to patients, pharmacies, and insurance companies
Create and triage tickets in ServiceNow
Talkiatry transforms psychiatry with accessible, human, and responsible care. They’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.
Make high-volume outbound calls to engage members, selling the benefits of a free in-home or virtual health evaluation, and schedule appointments with licensed providers.
Use scripts and an auto-dialer to communicate clearly, answer questions, and professionally overcome objections while using rebuttals.
Meet daily performance metrics including appointments, calls, handle time, and productivity.
Senture's mission-driven team focuses on improving access to care for members. This is a fast-paced call center environment where productivity and quality standards are key, with competitive benefits, PTO, growth, and development opportunities.
Deliver comprehensive care navigation and access support for Sana members, ensuring they receive the right care at the right time, place, and cost.
Collaborate with cross-functional teams, including our virtual care practice and customer support, to provide seamless care navigation services.
Educate members on their care referral options, empowering them to make informed healthcare decisions.
Sana Benefits is building affordable health plans designed around Sana Care, their integrated care model connecting members with unlimited primary care and expert care navigation at no additional cost to them. They've compiled an innovative team with top talent from across the healthcare and technology industries to deliver engaging, modern, concierge-style healthcare for their members.
Maintain full ownership and accountability for initiating phone contact to potential study participants.
Conduct phone-based pre-screening interviews for potential study participants to determine pre-qualification status and eligibility for onsite screening visits.
Input and record patient information and call notes into CTMS database and other portals and systems in compliance with standardized patient enrollment processes and procedures.
M3 Wake Research is an integrated network of premier investigational sites meeting the clinical research needs of global biopharmaceutical organizations.
Coordinate comprehensive onboarding for new therapists and nurse practitioners.
Serve as the main point of contact for provider questions, concerns, and technical issues.
Monitor provider satisfaction and engagement, identifying opportunities for improvement.
Seven Starling is revolutionizing women's behavioral health through our clinically-validated virtual care platform. As a venture-backed, rapidly scaling startup at the forefront of maternal healthcare innovation, they have developed a groundbreaking clinical model that combines specialized therapy, peer support, and medication management to effectively treat perinatal mood disorders.
This role acts as a 'Telehealth Concierge'. Interviews patients to collect required data including demographic and financial information. Communicates mandated patient information and verifies all information for accuracy.
Rochester Regional Health is an integrated health services organization serving the people of Western New York, the Finger Lakes, St. Lawrence County, and beyond.
Answer patient calls to schedule or update appointments and provide MyChart support. Use phone and EMR (Epic) systems to maintain accurate patient information. Participate in training to build consistency and contribute to a positive team culture.
Hummingbird partners with healthcare systems to transform how patients access care, enabling their providers to focus on what matters most – caring for patients.
Conducting first phone calls with new members to assess fit for Brightline services
Scheduling appointments for members
Ensuring member paperwork has been completed
Brightline is a therapy and psychiatry practice that delivers expert pediatric, teen, and parental mental health care to families and kids up to age 18.
Route clinical questions to providers appropriately.
LumiMeds is a fast-growing telehealth platform focused on weight management and long-term metabolic health. They work with a fully remote, globally distributed team and pride themselves on moving quickly, communicating clearly, and building systems that actually work.
Own the day-to-day operations behind the coaching app. Help organize clients’ life and work, managing tasks and scheduling. Act as a warm and empathetic communicator with clients via in-app messaging and email.
Assist World offers 100% remote work opportunities and values its employees with bonuses and raffles.
Coordinate care between VA and community providers.
Schedule appointments and coordinate care.
Process administrative notes for consults.
CVP is an award-winning healthcare and next-gen technology and consulting services firm solving critical problems for healthcare, national security, and public sector clients.