Solutions Consultant

We are seeking a passionate education technology professional to join our Customer Experience, Migrations team to engage and support existing customers across the globe. As a Solutions Consultant on our dynamic Customer Migrations team, you will facilitate the movement of existing customers to new solutions- this includes engaging in change management conversations with customers, delivering adoption training, providing technical guidance where appropriate, and engaging with internal stakeholders to effectively manage customer accounts. Your success will expand Turnitin’s global reach – helping institutions to safeguard the academic integrity of all forms of assessment. Responsibilities include: Managing significant change for customers with empathy and optimism, guiding customers through seamless product migrations, training customers on their new Turnitin products, organizing and tracking project progress, collaborating with a dynamic team to improve processes, procedures, and resources, and working as ‘One Team’ by engaging and collaborating with ease in all stages of the customer journey.