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Donor & Volunteer Engagement:
- Develop knowledge of ALSAC fundraising programs to effectively support donors and volunteers.
- Provide exceptional service via phone, email, chat, text, and social media.
- Resolve donor inquiries and concerns while delivering a positive experience.
Fundraising & Revenue Generation:
- Apply fundraising and sales techniques to recruit and retain participants across campaigns.
- Identify opportunities to increase participation and revenue through strategic conversations.
- Engage prospective donors through referrals and outreach efforts.
Donor Experience & Relationship Management:
- Gather and analyze donor feedback to identify trends and improve the donor experience.
- Serve as a trusted resource for researching and resolving inquiries.
- Exercise sound judgment when handling third-party fundraising issues.
ALSAC
ALSAC raises funds and awareness for St. Jude Children's Research Hospital, supporting the mission of finding cures and saving children. It is a large nonprofit with a diverse staff, ranked as the #1 hospital charity in the nation and a top health non-profit brand.