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About the role:
- Deliver 1:1 concierge onboarding and consultative sales experiences for prospective customers.
- Handle a mix of inbound and outbound-sourced opportunities from first call to close.
- Speak to busy Executive Directors, Development Directors, Grants Managers, and professional grant-writing consultants.
What you'll get to do:
- Pipeline & Closing: Become an expert on grants and institutional fundraising.
- Outbound into your book of business using creative, personalized tactics to generate pipeline.
- Run a mix of high-velocity and longer sales cycles with warmth and precision.
Customer Experience & Feedback:
- Deliver concierge-level onboarding experiences that upgrade customers’ institutional fundraising workflows.
- Provide product and design input on the first-time user experience.
- Surface insights from customer conversations to improve positioning and pitch.
Instrumentl
Instrumentl is a hypergrowth YC-backed startup building the future of fundraising automation, helping nonprofits discover, track, and manage grants through a SaaS platform. With over 3,000 nonprofit clients and a cash flow positive, doubling year-over-year trajectory, the company has a strong customer focus with an NPS of 65+ and a collaborative, experimental culture.