Job Description
Responsibilities:
- Provide advanced Tier 2 technical support and desktop application assistance across multiple locations.
- Troubleshoot and resolve hardware, software, and networking issues.
- Perform workstation builds and OS installations, and support peripheral and mobile devices.
Requirements:
- Possess advanced knowledge of desktop operating systems, software installation, and troubleshooting.
- Demonstrate proficiency with networking, workspace technologies, and VoIP phone provisioning.
- Exhibit customer-focused with strong interpersonal, communication, and problem-solving skills.
Additional Information:
- Opportunity to work in a dynamic, collaborative environment.
- Directly impact the efficiency and satisfaction of end-users.
- Contribute to process improvements, standardization, and automation initiatives to enhance service delivery.
About Jobgether
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.