As an IT Administrator, the role involves system upgrades and onboarding new employees. You will also troubleshoot hardware and train users to optimize productivity. This position also requires collaboration with global IT teams to implement best practices, maintain security standards, and support ongoing technology initiatives.
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- Delivers Tier 2 technical support for desktops, software, and peripheral devices across diverse locations.
- Responds to support requests via in-person, remote, and digital channels, resolving issues efficiently.
- Maintains accurate documentation of technical issues, solutions, and knowledge base articles.
Take a significant role in architecting, building, and managing our advanced client endpoint infrastructure. This full-time position is designed for an experienced engineer who can independently drive complex projects, enhance platform stability and security, and mentor junior engineers. The ideal candidate will possess deep technical expertise in endpoint technologies, a strong aptitude for automation and system design, and a commitment to engineering excellence.
The Mac and Mobility Engineering Group is seeking an Endpoint Engineer to support iOS/iPadOS, and optionally macOS. This role involves engineering related to enterprise integration of iOS/iPadOS, and optionally macOS, within a regulated environment. The candidate will be a key contributor in a global team, ensuring effective collaboration across different groups.
The IT team at Glydways is responsible for the comprehensive management of corporate applications and day-to-day technical operations. This role will be integral in supporting our daily operations, encompassing technical support, and will also drive key project implementations such as Mobile Device Management (MDM), Single Sign-On (SSO), and the development of IT policies, among others.