Handle inbound customer communications for travel sales and support, following scripts and maintaining professional standards.
Utilize selling techniques to meet revenue goals and promote additional services or upgrades.
Accurately process travel bookings and changes, ensuring customer satisfaction and adherence to metrics.

Qualifications:

Required: High school diploma and two years of customer sales/service and travel industry experience.
Preferred: College education and one year of international booking experience.
Strong communication skills are essential for interacting with English-speaking clients globally.

Offerings:

Competitive hourly pay with a premium for bilingual (French) skills and comprehensive benefits including medical and dental.
Work-from-home arrangement, paid training, and internal career advancement opportunities.
A supportive company culture focused on employee value, development, and a positive work-life balance.

Teleperformance

Teleperformance is a global digital business services company and a leading provider of customer experience management for top brands. With nearly 490,000 employees in nearly 100 countries, it fosters a culture that values employee development, happiness, and a supportive, diverse environment.

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