Source Job

Canada

  • Answer customer calls and emails regarding travel inquiries, purchases, and itinerary changes using standard procedures.
  • Research and provide accurate information on travel rates, destinations, and packages to effectively convert inquiries into sales.
  • Track and report call metrics while meeting established daily performance and quality standards.

Customer Service Sales Communication

20 jobs similar to Reservations Representative

Jobs ranked by similarity.

US

  • Assist clients with selecting and booking hotel accommodations by providing accurate information on amenities, pricing, and availability.
  • Respond promptly and professionally to client inquiries via phone, email, or online chat while maintaining detailed records of interactions and bookings.
  • Collaborate with team members to ensure seamless client experiences and stay updated on hotel offerings, travel trends, and industry changes.

We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We have a supportive team culture and offer comprehensive training, access to industry resources, and mentorship opportunities.

US

  • Assist clients with booking, updating, and managing hotel reservations while delivering exceptional customer service from a home office.
  • Help clients choose hotel accommodations by providing details on amenities, pricing, and availability professionally via phone, email, and messaging.
  • Manage reservation changes, maintain accurate records, and utilize provided booking tools to support clients effectively.

Destination Planners is a travel and hospitality company that assists clients with bookings and trip coordination. It offers a supportive team culture, training on booking tools, and emphasizes flexible, remote work arrangements.

US

  • Assist clients in researching, planning, and booking cruises, hotels, and vacation packages.
  • Provide personalized recommendations based on clients' preferences and budgets while working with suppliers to secure exclusive deals.
  • Handle client inquiries, modifications, and cancellations professionally while maintaining accurate booking records.

It is a premier travel agency partnered with an award-winning host agency with over 70 years of experience, specializing in crafting unforgettable getaways including cruises, hotels, vacation homes, and all-inclusive resorts. The company fosters a collaborative culture focused on providing exceptional client service and expert travel guidance.

US

  • Assist clients with hotel research and booking
  • Provide accurate details on pricing, availability, and amenities
  • Respond to client inquiries via phone, email, and chat

We are a growing travel support team. We assist clients with hotel reservations, provide travel-related information, and deliver excellent customer service. We are a fully remote environment.

Canada

  • Handle inbound and outbound client calls in a timely manner
  • Respond to customer needs efficiently and accurately, whether troubleshooting a problem, fielding a complaint, or assisting with other issues
  • Work with the client to verify or clarify information

I don't have enough information to describe the company. I am unable to provide two sentences describing what the company does and its size/culture.

US

  • Assist clients with booking hotels and travel services
  • Provide accurate travel information and recommendations
  • Manage client communications and follow-ups

They are expanding and looking for Customer Experience Specialists to assist clients with travel planning and hotel bookings. They appears to be a smaller company that gives a lot of training and support for growth potential.

$25,000–$75,000/yr
US

  • Contact potential clients to introduce services.
  • Manage calendars and set up consultations for travel advisors.
  • Keep accurate records of client interactions.

They specialize in crafting personalized travel experiences that create lasting memories. They are seeking motivated professionals to join their team and help connect clients with their services.

$40,187–$42,386/yr
Canada

  • Receive and respond to customer inquiries and concerns, enhancing satisfaction.
  • Promote products and services based on customer needs and communicate issues.
  • Assure operational compliance with all Company policies, procedures, and regulations.

Genus is an agricultural biotechnology pioneer and a global FTSE 250 company, headquartered in the UK, and listed on the London Stock Exchange. The company has a presence in over 70 countries with over 3,000 employees and is a leader in porcine and bovine animal genetics.

US

  • Answer and manage inbound and outbound calls from Westgate Resort owners.
  • Assist owners with booking, modifying, and canceling reservations.
  • Educate owners on timeshare usage rights and account status.

Westgate Resorts is the largest privately held timeshare company in the world, with 60+ resorts in top destinations. Recognized by U.S. News & World Report as one of the Best Companies to Work For, Westgate is committed to creating a supportive, rewarding workplace where their 9,000 Team Members can grow and thrive.

US

  • Provide exceptional customer service through timely, accurate, and courteous responses.
  • Quickly assess customer needs through active listening and critical thinking for first-call resolution.
  • Serve as a flexible, solution‑oriented point of contact, resolving customer requests from intake through completion.

CareScout, a division of Genworth Financial, Inc., simplifies and dignifies the aging experience by creating a new experience for care seekers and their families, bringing together long-term care options, non-healthcare resources, education, and human support. They are a Fortune 500 provider of products, services and solutions with a boundless energy, creativity, and agility dedicated to redesigning this system.

US

  • Using excellent communication and multitasking skills, responds timely to customer inquiries and process requests
  • Research customer issues and find workable solutions
  • Provide response to inquiries including scheduling appointments, referral inquiries

Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. They interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes.

US

  • Field customer inquiries, finding innovative ways to respond to questions, issues, and concerns.
  • Connect with customers via phone/email/chat/social media to resolve their questions or concerns.
  • Calmly attempt to resolve and de-escalate any issues.

TP is a global, digital business services company that delivers advanced, digitally powered business services. With more than 500,000 employees speaking over 300 languages, they focus on streamlining business in meaningful and sustainable ways, fostering inspired and passionate people.

$45,000–$65,000/yr
US

  • Process and confirm hotel bookings through preferred travel partners while communicating with clients regarding rates and availability.
  • Provide professional customer service via phone, email, or chat to assist guests with reservations and itinerary coordination.
  • Research properties and destination amenities to match client needs, maintaining accurate records of reservations and preferences.

Destination Knot operates in the travel and hospitality industry, focusing on travel planning and coordination services. The company values service, growth, and professionalism, offering a remote team structure with opportunities for professional development and advancement.

US

  • Actively conduct outreach via phone, text, and email daily
  • Successfully complete >100 outbound calls a day
  • Maintain 92% or higher customer satisfaction score

Bold is the leading healthy aging platform, offering personalized, evidence-based exercise programs for Medicare members. Innovative Medicare plans rely on Bold to deliver engaging, clinically sound exercise programs that members love to use and that achieve significant health outcomes.

Canada 2w PTO

  • Serve as the first-point-of-contact for phone, email, web, and chat inquiries.
  • Triage and convert incoming requests to determine priority, clinical risk, and required resolution path.
  • Maintain a high standard of customer service (empathy, clarity, accountability, follow-through).

Alphanumeric provides solutions for the healthcare and life sciences industries. They value people with a passion for customer service, who are able to problem-solve with a focus on strategic thinking.

US

  • Efficiently triage incoming phone calls with professional phone etiquette.
  • Provide support for call center staff and resolve issues promptly.
  • Effectively communicate issues and solutions to members and pharmacies.

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans. They are rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve.

Kenya

  • Schedule and coordinate activities of healthcare workers.
  • Screen and hire caregivers; promote the employer’s brand.
  • Answer calls and provide excellent customer service.

Cloverleaf Care is a rapidly expanding healthcare services company in the US. The company seems to have a positive and encouraging culture, valuing its employees and prioritizing client care.

US

  • Resolve complex consumer issues and advise first-level representatives in a fast-paced environment.
  • Assist policy holders with billing questions, policy changes, and provide informed recommendations.
  • Collaborate effectively using strong communication and problem-solving skills to create a positive customer experience.

TP is a global digital business services company that helps top brands streamline their business sustainably. With over 500,000 employees in 300+ languages, it fosters a collaborative culture focused on employee growth and a positive work environment.

US

  • Provide frontline phone, email, and chat support in a high-volume call center to TLN members and internal partners.
  • Accurately document issues and solutions using Salesforce and Microsoft Office, while planning and multitasking in a fast-paced environment.
  • Analyze problems, develop solutions, and collaborate cross-functionally to resolve inquiries and contribute to process improvements.

Travel Leaders Network is one of the largest sellers of luxury travel, cruises and tours, focused on supporting a passionate community of travel professionals. The company is part of the Internova Travel Group, representing about 5,700 travel agency locations across the U.S. and Canada, assisting millions of travelers annually with supplier partnerships, technology, and support.