Receive and document customer concerns while ensuring all relevant information is correct in a timely manner
Ensure all company procedures are followed
Demonstrate a personal commitment to producing high-quality work
Modivcare is leading the transformation to better connect people with care, wherever they are. We serve the most underserved by facilitating non-emergency medical transportation and personal and home care to enable greater access to care, reduce costs and improve outcomes.
Fields customer inquiries by finding innovative ways to respond.
Provides excellent customer service through active listening.
Works with confidential customer information and treats it sensitively.
TP is a global, digital business services company that delivers advanced, digitally powered business services. With over 500,000 employees, they focus on streamlining business in meaningful and sustainable ways, supporting communities, clients, and the environment.
Provide exceptional customer service through timely, accurate, and courteous responses.
Quickly assess customer needs through active listening and critical thinking for first-call resolution.
Serve as a flexible, solution‑oriented point of contact, resolving customer requests from intake through completion.
CareScout, a division of Genworth Financial, Inc., simplifies and dignifies the aging experience by creating a new experience for care seekers and their families, bringing together long-term care options, non-healthcare resources, education, and human support. They are a Fortune 500 provider of products, services and solutions with a boundless energy, creativity, and agility dedicated to redesigning this system.
Handle inbound calls and warm leads, consulting with customers on their insurance needs.
Match the correct coverages, products, and benefits to convert sales leads into policyholders.
Paid training in a remote work environment, including licensing if needed.
Liberty Mutual is a global insurance company. They are a Fortune 100 company that values hard work, integrity and commitment to making things better, and puts people first by offering benefits that support life and well-being.
Own high-volume customer interactions via phone, chat, and email, providing clear guidance on policies and payments.
Create, update, and process homeowners insurance policies, endorsements, payments, and refunds accurately and urgently.
Educate policyholders on coverage details and policy changes to help them make informed decisions about their homes.
Kin provides simpler, more affordable, and better homeowners insurance, focusing on areas with climate risks and outdated systems. With a remote-first approach, Kin has been recognized as a top workplace and is committed to building a meaningful work environment with real impact.
Using excellent communication and multitasking skills, responds timely to customer inquiries and process requests
Research customer issues and find workable solutions
Provide response to inquiries including scheduling appointments, referral inquiries
Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. They interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes.
As a Benefit Advisor, you assist Medicare-eligible participants nationwide in selecting insurance plans that meet their needs.
You will spend your day on phone conversations, exercising patience, establishing rapport, and showcasing your knowledge.
You must have an active Resident State Life and Health Insurance license to qualify for this role.
WTW operates in a highly regulated environment, maintaining a diverse working environment of dedicated associates, in an open call center layout. They utilize the latest in technology, and top of the line computer and telephony systems.
Connect with customers via phone/email/chat/social media to resolve questions/concerns.
Calmly attempt to resolve and de-escalate any issues.
Respond to requests for assistance and/or possible processing payments.
TP is a global, digital business services company that delivers advanced, digitally powered business services. With over 500,000 employees speaking 300+ languages, they emphasize community support, client satisfaction, and environmental responsibility.
Drive success in a high-volume, outbound sales environment.
Meet daily outbound sales production and monthly quality goals.
Identify eligibility, then consistently close enrollments.
CLEAResult leads the transition to a sustainable, equitable, and carbon-neutral energy-efficient future. They are the single largest provider of energy solutions in North America, with offices in over 60 cities in the U.S. and Canada, tailoring efforts to fit clients' specific needs.
Directly responsible for helping meet and exceed client expectations by supporting our clients and their employees.
Answer incoming calls and chats from customers about their employer’s benefits plans and related processes.
Document information into a client system to track customer interactions and solutions.
Bswift transforms benefits administration, making it simpler, smarter, and more human. They serve thousands of companies and millions of people nationwide, reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces.
Help potential customers navigate our online shopping experience.
Resolve administrative and billing questions with urgency and clarity.
Use industry-leading support tools and CRMs to document interactions.
SimplyInsured aims to eliminate fear associated with health insurance. They empower small business owners by making health insurance transparent and accessible, supporting over 20,000 customers.
Answer customer calls and address requests concerning services and products.
Utilize various systems and tools to assist customers and use sales expertise to make recommendations.
Use problem-solving skills to identify and solution customer’s technical issues.
DIRECTV has been at the forefront of entertainment for nearly three decades. They are focused on their people, vendors, and customers, and are committed to providing unparalleled entertainment experiences where, when and how people want it.
Answering questions regarding coverage, premium and other policy information.
Reselling the benefits of our policies and providing excellent customer service.
Using various sales techniques to help increase the retention of our policyholders.
American Income Life empowers its employees with support and opportunities to succeed. They foster a caring and innovative culture that enables growth and overcomes challenges in a connected, collaborative, and mutually respectful environment.
Answer incoming emergency and non-emergency calls, following protocols to determine priorities and dispatch responses accordingly.
Provide compassionate customer support using scripted and non-scripted responses.
Monitor a high volume of medical alerts and alarms, offering genuine care during potentially stressful situations.
Modivcare is leading the transformation to better connect people with care, wherever they are. They serve the most underserved by facilitating non-emergency medical transportation and personal and home care to enable greater access to care, reduce costs, and improve outcomes.
Manage multiple channel interactions with excellent communication skills.
Effectively present and discuss products and services to providers.
Establish and maintain positive relationships with providers.
Capital BlueCross is an independent licensee of the Blue Cross Blue Shield Association. We are an equal opportunity employer committed to a culture of diversity and inclusion.
Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner
Resolve customer issues and complaints with patience and empathy, working toward mutually beneficial solutions
Document customer interactions accurately in the CRM system and maintain detailed records of all transactions
LesBaird Consulting LLC provides professional support services to businesses seeking to improve efficiency, streamline operations, and achieve sustainable growth. The company delivers tailored solutions that align with each client’s unique goals and organizational needs.
Schedule and coordinate activities of healthcare workers.
Screen and hire caregivers; promote the employer’s brand.
Answer calls and provide excellent customer service.
Cloverleaf Care is a rapidly expanding healthcare services company in the US. The company seems to have a positive and encouraging culture, valuing its employees and prioritizing client care.
Provides outstanding customer service to external life agents across the US.
Drives sales and raise awareness of AAA Life’s products.
Supports broader corporate initiatives; participate in special projects and other duties as assigned.
AAA Life Insurance Company has been focusing on Life Insurance and Annuity Products since 1969. They have over 1.8 million policies and embrace a diverse, equitable, inclusive culture where all associates can feel a sense of belonging and use their unique talents.
Review and process applications in all DOHMH license applications and all relevant information.
Under supervision, perform clerical work including complex data processing functions, recording, researching, checking and maintaining records and furnishing information to all licensing applicants.
Check records for accuracy of information and for conformity with established policy and procedures.
The NYC Department of Consumer and Worker Protection (DCWP) is the nation’s leading municipal enforcement agency charged with delivering economic justice. Through licensing more than 45,000 businesses in over 45 industries, DCWP ensures fair competition and a level playing field for responsible small businesses that are integral to New York City’s vibrant communities.
Coordinating and distributing benefit enrolment information and confirming eligibility
Responding to inquiries related to coverage options with a client-first approach
Preparing and explaining customized benefit plans using a structured needs-analysis process
AO Globe Life is the largest distribution system of Globe Life and American Income Division, operating across the United States and Canada. With a focus on customer needs, they promote professional growth and career opportunities, aiming to protect families.