Source Job

US

  • Directly responsible for helping meet and exceed client expectations by supporting our clients and their employees.
  • Answer incoming calls and chats from customers about their employer’s benefits plans and related processes.
  • Document information into a client system to track customer interactions and solutions.

Communication Written Windows 10 Microsoft Office Troubleshooting

20 jobs similar to Customer Service Representative

Jobs ranked by similarity.

US

  • Answer telephone calls from customers inquiring about goods and services.
  • Provide high-quality service with a helpful, professional attitude.
  • Assist clients with inquiries on debit card incentives, orders, and balances.

Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. The company is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.

Canada

  • Plan, coordinate, and execute small projects as assigned.
  • Manage customer remediation for all applicable field actions.
  • Monitor and report on field action budget.

Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly and fairly. The system identifies top-fitting candidates and shares the shortlist with the hiring company.

US

  • Handle customer inquiries and analyze payment history.
  • Communicate account statuses and recommend solutions.
  • Maintain accurate records of customer interactions.

Sutherland is a digital transformation company that helps customers globally achieve greater agility and transform automated customer experiences. As a Great Place to Work certified company, they have been in business for over 35 years and work with well-known brands.

$20–$22/hr
US

  • Answer inbound calls and schedule service appointments.
  • Respond to customer requests to resolve issues.
  • Maintain and update customer database.

T3 Services Group is transforming the trades one customer at a time with top notch residential HVAC, Plumbing, & Electrical services. They operate under a philosophy of running their business in new and unconventional ways that elevate the customer experience.

$75,000–$90,000/yr
US

  • Serve as the primary point of contact for escalated employee benefit inquiries.
  • Access and work within the client’s internal systems, such as case management platforms, Slack, and email.
  • Support Annual Enrollment activities, including executive-level assistance where needed.

Bswift has been transforming benefits administration since 1996, making it simpler, smarter, and more human. From downtown Chicago, and remotely across the country, they serve thousands of companies and millions of people nationwide; they're reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces.

US

  • Respond to incoming customer calls, addressing their questions and providing service
  • Manage and respond to all customer inquiries, fulfilling requests, and offering comprehensive education on our products and services
  • Deliver high-quality support by handling tasks related to payment processing, creating payment plans, and addressing other account-related matters to enhance the overall customer experience

Enova International is a leading financial technology company that provides online financial services through an AI and machine learning-powered platform. They serve non-prime consumers and businesses, offering technology and services to traditional banks to create accessible credit.

Europe

  • Provides direction and communication to employees for timely and efficient customer service.
  • Manages call traffic control and agent work groups effectively.
  • Optimizes Quality Assurance practices to enhance service quality.

Jobgether is a platform that connects job seekers with companies. They use an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements.

US

  • Support customers over the phone to schedule appointments for registering their firearms device.
  • Ensure accuracy and completeness of customer paperwork prior to submission.
  • Validate customer information and resolve documentation issues with attention to detail.

Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. They are an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.

US

  • Handle inbound and outbound calls to support our healthcare client.
  • Expected to deliver exceptional customer service by adhering to established protocols and guidelines.
  • Utilize various web-based systems to efficiently address and resolve customer inquiries.

Senture is a global company that embraces diversity and never discriminates against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences. They have employees from various backgrounds and lifestyles.

Global

  • Provide exceptional guest experience.
  • Basic troubleshooting skills with streaming services.
  • Strong problem-diagnosis and problem-solving skills.

Sutherland is seeking enthusiastic and people-oriented professionals to join their dynamic team supporting customers of a global giant in the streaming media and entertainment industry. They offer opportunities to build a fulfilling career and grow with them in the future.

US

  • Field customer inquiries, finding innovative ways to respond to questions, issues, and concerns.
  • Connect with customers via phone/email/chat/social media to resolve their questions or concerns.
  • Calmly attempt to resolve and de-escalate any issues.

TP is a global, digital business services company that delivers advanced, digitally powered business services. With more than 500,000 employees speaking over 300 languages, they focus on streamlining business in meaningful and sustainable ways, fostering inspired and passionate people.

  • Tackle customer questions head-on with curiosity and enthusiasm — whether it’s over phone, chat, or email.
  • Bring energy and empathy to every interaction, making customers feel heard, valued, and genuinely supported.
  • Serve as the customer’s voice internally by documenting bugs and collaborating with our development team.

Tekmetric is an all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better. They have grown from a single shop’s vision to the industry’s leading solution by staying true to their values.

  • Effectively collaborate with multidisciplinary teams.
  • Align technical work with project objectives.
  • Foster strong, productive working relationships.

IDID Pte Ltd is a remote support services company. They foster essential organizational tasks, flexibility of fully remote work, and client needs.

US 3w PTO

  • Answer calls, emails, and contacts, screening, transferring, resolving and disposing of calls while following process/documentation standards.
  • Review, process, schedule, and authorize orders according to department protocols; ensure updates and communication are documented in source systems.
  • Coordinate participants’ appointments, troubleshoot conflicts, communicate with stakeholders, and meet appointment turn-around times as outlined in WelbeHealth's protocol.

WelbeHealth's PACE program helps seniors remain in their homes and communities through medical care and community-based services, providing all-inclusive care. They are driven by core values and a participant-focused approach, fostering an encouraging and loving environment for employees.

US Unlimited PTO

  • Have phone conversations with prospective and current customers to answer questions, set appointments, and schedule service visits
  • Support technicians by ensuring jobs are properly scheduled and customer information is accurate
  • Deliver a high level of customer service while representing the Stephen K. Denny brand

Zephyr is a growing platform of local brands in the residential home services industry, spanning HVAC, plumbing, and electrical trades. At Zephyr, they move with purpose—bold in their pursuit of excellence, grounded in transparency, and unified by their commitment to customers, teams, and community.

US

  • Provide inbound customer support using a call flow guide
  • Resolve technical issues related to hardware, software, and client products
  • Track, document, and retrieve information in databases

Concentrix is a global technology and services leader that helps well-known brands improve their businesses with technology and integrated solutions in over 70 countries. They are a human-centered, tech-powered company with over 440,000 employees worldwide.

US

  • Assist with reservation and scheduling requests in accordance with established procedures
  • Communicate with clients to confirm details, provide updates, and answer general inquiries
  • Maintain accurate client records, booking information, and documentation

Destination Knot is a coordination-focused services company dedicated to supporting clients with scheduling, reservations, and service-related needs. They emphasize organization, clear communication, and a positive client experience across all interactions.

US

  • Schedule customer appointments for collision repair and estimates following procedures.
  • Manage a high volume of customer communications and assist with rental car/tow scheduling.
  • Resolve customer concerns using internal resources and maintain data integrity.

Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. They operate over 650 state-of-the-art locations and have been in business for over 25 years, focusing on a People First vision.

Europe

  • Manage daily service calls and correspondence with customers and field staff.
  • Provide excellent customer service via phone and email.
  • Problem-solving and decision-making on service-related issues.

Jobgether is a platform that connects job seekers with companies. They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

US

  • Respond promptly to customer inquiries via phone, email, and chat platforms
  • Assist with booking confirmations, travel changes, and general service questions
  • Resolve customer concerns with professionalism and efficiency

They are a full-service travel planning company dedicated to delivering personalized, seamless vacation experiences for clients worldwide. From all-inclusive resorts and cruises to custom itineraries and group trips, they combine expert service with deep industry knowledge to help their clients travel with confidence and ease.