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Job Duties:
- Answer inbound calls and schedule service appointments
- Respond to and resolve voicemail messages, abandoned and missed calls from customers
- Respond to customer requests (email, webchat, text) to resolve issues
What you need:
- HS Diploma or GED
- 2+ year of customer service experience in a phone based role
- Experience working in the home services industry preferred
The Good Stuff:
- Work from home!
- PTO, Paid Holidays, Paid Wellness Time
- Company provided laptop, monitor, and headset
T3 Services Group
T3 Services Group is transforming the trades one customer at a time with top notch residential HVAC, Plumbing, & Electrical services. They operate under a philosophy of running their business in new and unconventional ways that elevate the customer experience.